Shawn Perez
New Home ,TX
Summary
Results-driven Pre-Owned Sales Manager with proven ability to boost productivity and efficiently manage tasks. Specialize in strategic sales planning, customer relationship management, and inventory optimization. Excel in negotiation, leadership, and problem-solving skills which facilitate exceeding sales targets while maintaining high levels of customer satisfaction.
Overview
10
10
years of professional experience
Work History
Pre-Owned Sales Manager
Gene Messer Toyota
Lubbock, TX
01.2022 - Current
- Provided guidance to sales personnel regarding closing techniques, product knowledge, and customer service standards.
- Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
- Coached, developed and motivated team to achieve revenue goals.
- Prepared monthly reports on sales performance and other relevant data.
- Monitored and maintained inventory levels of pre-owned vehicles.
Internet Sales Director
Gene Messer Toyota
Lubbock, TX
12.2019 - 01.2022
- Provided direction, guidance and support to the internet sales team in order to maximize efficiency.
- Conducted regular training sessions for the internet sales team on new products, services and technologies.
- Researched competitive pricing models in order to remain competitive in the market place.
- Identified areas of improvement within the internet sales process and developed solutions accordingly.
- Managed a team of internet sales professionals to ensure customer satisfaction and meet sales targets.
New Car Sales Manager
Gene Messer Kia
Lubbock, TX
04.2018 - 12.2019
- Identified potential customers and developed sales strategies to meet their needs.
- Collaborated with marketing team to create effective advertising campaigns.
- Organized promotional events to generate interest in new cars and increase sales volume.
- Provided training to sales staff on product features, benefits, and selling techniques.
- Reviewed customer feedback surveys and implemented changes based on results.
- Managed day-to-day operations of the dealership's new car sales department.
Finance Producer
Gene Messer
Lubbock, TX
01.2017 - 04.2018
- Managed client relationships by providing excellent customer service at all times.
- Established connections with Financial Institutions.
- Guided loan process from initiation to completion, ensuring finalization
- Ensured customer received comprehensive security and knowledge for successful loan processing.
Sales Professional
Gene Messer
Lubbock, TX
10.2015 - 01.2017
- Negotiated pricing contracts with clients for optimal profitability.
- Assisted customers in selecting a vehicle that met their budget and needs.
- Provided information on features, benefits, warranties, and financing options.
- Followed up with customers after purchase to ensure satisfaction with product or service received.
- Scheduled test drives for prospective buyers at dealership or other locations as requested.
- Contacted previous customers regarding new automotive products or services available.
- Attended training sessions to stay up to date on industry trends and developments.
- Greeted customers and identified their needs by listening to their inquiries.
Education
High School Diploma -
Post High School
Post TX05-2011
Skills
- Closing techniques
- Inventory management
- Team leadership
- Customer relationship management
- Product knowledge
- Sales forecasting
- Customer satisfaction
- Problem solving
- Strong negotiation skills
- Sales coaching
Affiliations
- Vol. Fireman for 9 years.
- Active Lifestyle
- Motorcycle Enthusiast
- Father of Three
- Married for 12 years
Languages
Spanish
Limited
Accomplishments
- Top Sales Professional for the year at Messer Hyundai
- Toyota Sales Excellence
- Pre-Owned Dept of the quarter 1-3 2023&2024
- Father
- Rookie of the Year 2013 Post Fire Dept
References
References available upon request.
Timeline
Pre-Owned Sales Manager
Gene Messer Toyota
01.2022 - Current
Internet Sales Director
Gene Messer Toyota
12.2019 - 01.2022
New Car Sales Manager
Gene Messer Kia
04.2018 - 12.2019
Finance Producer
Gene Messer
01.2017 - 04.2018
Sales Professional
Gene Messer
10.2015 - 01.2017
High School Diploma -
Post High School