Summary
Overview
Work History
Education
Skills
Programs
Timeline
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Hayden Begnoche

Pompton Plains,NJ

Summary

Results-driven professional with extensive knowledge of the automotive dealership and banking industries, equipped with a degree in finance. Documented strengths managing and mentoring employees to improve sales and customer service skills. Seeking a challenging position to leverage my expertise, enhance my skills, and contribute to professional success.

Overview

8
8
years of professional experience

Work History

Pre-Owned Sales Manager/KBB Specialist

Lincoln of Ramsey
Ramsey, NJ
02.2021 - Current
  • Appraise and assess vehicles, utilizing expertise in current market trends and repair cost analysis
  • Manage and optimize used car inventory, overseeing service, repairs, touch-ups, and detailing processes
  • Create comprehensive online listings and window sticker descriptions, highlighting interior and exterior features
  • Conduct final detailed reviews of used vehicles, ensuring necessary documents for purchase and repairs are in order before online marketing.
  • Monitored and maintained inventory levels of pre-owned vehicles.
  • Prepared monthly reports on sales performance and other relevant data.
  • Collaborated with other departments within the dealership to ensure a positive overall experience for customers.
  • Reviewed and controlled used vehicle inventory to maintain accurate supply.
  • Maintained customer satisfaction by responding promptly to customer complaints or concerns.

BSA/AML Analyst

Lincoln 1st Bank
Lincoln Park, NJ
02.2016 - 12.2019
  • Manually monitored over 150 high and medium risk accounts on a quarterly/bi-yearly basis by reviewing cash, check, wire transfer and ACH trends
  • Responsible for conducting and submitting necessary CTR and SAR filings as well as mandatory follow up reviews
  • Performed requested OFAC and 314(a) checks to identify any criminal activity.
  • Assessed risks associated with certain customers based on their profile information.
  • Monitored customer accounts for any changes that may require further investigation or review.
  • Liaised with leadership to discuss customer activities and trends that implicated potential money laundering or terrorist financing.
  • Maintained up-to-date knowledge of current AML trends, regulations, and best practices.
  • Identified potential threats, vulnerabilities and suspicious behavior patterns and recommended mitigation measures.
  • Investigated fraud referrals and researched to minimize risk and resolve inquiries.
  • Investigated alerts generated by the bank's internal systems related to money laundering activities.
  • Communicated effectively with various teams within the organization about AML compliance matters.

Education

B.S. Business-Finance -

William Paterson University
05.2020

Skills

  • Management
  • Communication
  • Customer Service
  • Problem Solving
  • Leadership
  • Creativity
  • Customer Relationship Building
  • New Hire Onboarding
  • Marketing Strategy Development
  • Sales Targeting
  • Appointment Scheduling
  • Sales Process
  • Networking Events
  • Closing Techniques
  • Employee Retention
  • Time Management
  • Solution Selling
  • Inventory Management

Programs

  • Microsoft Office
  • CDK
  • UCS
  • Fiserv
  • MoneyGram
  • Western Union
  • KBB
  • Provision V-Auto
  • Reg & Title
  • Rapid Recon
  • Roadster
  • Dealertrack

Timeline

Pre-Owned Sales Manager/KBB Specialist

Lincoln of Ramsey
02.2021 - Current

BSA/AML Analyst

Lincoln 1st Bank
02.2016 - 12.2019

B.S. Business-Finance -

William Paterson University

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Hayden Begnoche