William P Walsh
Massapequa,NY
Summary
Experienced automotive sales associate with over 30 years of success in pre-owned sales, management, F&I, dealer operations, and customer relationship development. Recognized for strong consultative skills, proven ability to close deals, a history of driving revenue, improving dealership performance, and building lasting partnerships. Bringing strong communication skills, and a self-motivated approach. Now seeking to leverage extensive dealership experience into a Market Area Manager role.
Overview
33
33
years of professional experience
Work History
Pre-Owned Sales Specialist and Solutions Consultant
Merrick Jeep Chrysler Dodge Ram (VIP Auto Group)
01.2020 - Current
- Served as a trusted solutions consultant specializing in pre-owned vehicle sales and customer engagement strategies.
- Built strong repeat and referral business by developing relationships with customers and businesses.
- Leveraged deep product knowledge to streamline sales process and improve customer satisfaction.
- Maintained consistent sales performance in high-volume dealership environment.
F&I Sales / Pre-Owned Sales Consultant
Merrick Jeep Chrysler Dodge Ram
01.2010 - 01.2020
- F&I sales operations, compliance, maximizing vehicle revenue and delivering transparent customer experiences.
- Closed high value finance and warranty products through consultative explanation and tailored recommendations.
- Managed dealer relations and coordinated with sales teams to support front end performance.
- Increased F&I product penetration rates year over year through disciplined process execution.
Pre-Owned Manager
Herbee Dodge Chrysler Jeep Ram
01.2009 - 01.2010
- Managed pre-owned department operations including inventory, pricing, desking, reconditioning and retention.
- Developed competitive inventory strategies to improve gross profit and vehicle turn times.
- Managed sales staff to improve product knowledge and drive revenue.
Pre-owned Sales Consultant / Assistant Pre-owned Manager
Herbee Dodge Chrysler Jeep Ram
01.2002 - 01.2009
- Oversaw pre-owned sales while assisting with daily floor operations and desking duties.
- Oversaw all lot operations.
- Supported sales staff through coaching, deal structure guidance, and product knowledge.
- Customer follow up and lead management efficiency.
- Helped the store achieve consistent sales volume and CSI growth.
F&I Sales Manager
NewYork Ave Auto Sales (Bast Chevrolet)
01.1998 - 01.2002
- Acted as primary closer for high end used car sales operation.
- Managed F&I delivery process, including lender communications, contracts and compliance.
- Consistently achieved strong back end grosses and product penetration by identifying customer needs.
Pre-owned Sales / Assistant Pre-owned Manager
Tom Rice Buick Pontiac GMC
01.1993 - 01.1998
- Supported pre-owned manager with inventory selection, pricing and sales.
- Assisted with sales team development and contributed to consistent monthly volume targets.
- Built foundational skills in customer engagement, closing and deal structure.
Education
High school diploma -
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Nassau Community College
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Sunny Queens College
Skills
- Automotive Dealership Operations
- F&I Sales Compliance
- Pre-Owned Sales Leadership
- Business Development and Prospecting
- Closing and negotiation Expertise
- Business Relationship Management
- Coaching, Mentoring and Team Leadership
- Goal-Oriented, Self-Driven Execution
- CDK, Reynolds & Reynolds, CRM, F&I, Vin Solutions, V-Auto, MMR, KBB, Black Book, Galves, Carfax
Additional Information
- Valid drivers licence with clean driving record.
- Deep understanding of dealership process across sales, F&I and all pre-owned sales operations, always wearing many different hats when needed.
- Strong relationship building ability and consultative communication style.
Timeline
Pre-Owned Sales Specialist and Solutions Consultant
Merrick Jeep Chrysler Dodge Ram (VIP Auto Group)
01.2020 - Current
F&I Sales / Pre-Owned Sales Consultant
Merrick Jeep Chrysler Dodge Ram
01.2010 - 01.2020
Pre-Owned Manager
Herbee Dodge Chrysler Jeep Ram
01.2009 - 01.2010
Pre-owned Sales Consultant / Assistant Pre-owned Manager
Herbee Dodge Chrysler Jeep Ram
01.2002 - 01.2009
F&I Sales Manager
NewYork Ave Auto Sales (Bast Chevrolet)
01.1998 - 01.2002
Pre-owned Sales / Assistant Pre-owned Manager
Tom Rice Buick Pontiac GMC
01.1993 - 01.1998
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Nassau Community College
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Sunny Queens College