Shawn Rubin
Plymouth,PA
Summary
Personable and driven with aptitude for technology and customer service. Familiar with latest computer hardware and software, excelling in both product knowledge and sales techniques. Able to provide tailored solutions to clients, ensuring positive impact on sales and customer satisfaction.
Professional in computer sales with strong background in technology solutions and customer relationship management. Proven ability to drive sales through effective communication, product knowledge, and strategic planning. Adept at collaborating within teams to achieve targets and adapt to changing market conditions. Valued for reliability, problem-solving skills, and results-driven approach.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Computer Sales Consultant
Best Buy
07.2023 - Current
- Conducted informative product demonstrations to educate potential buyers on features and benefits of various devices.
- Assisted customers with technical issues, ensuring their satisfaction and reinforcing brand loyalty.
- Provided exceptional after-sales support by addressing any concerns or questions that arose post-purchase promptly and professionally.
- Developed strong customer relationships through excellent communication skills and attentive service.
- Achieved consistent growth in monthly sales targets through diligent follow-up efforts with prospective clients who initially hesitated to buy.
- Maintained professional appearance and demeanor at all times, representing the company positively in all interactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted customers in understanding the basics of computers and what components would work best for them.
- Used many types of machinery including a vertical forklift and a platform lift to get product.
Education
No Degree - Computer Maintenance
West Side Career Technology Center
Kingston PA06-2025
Skills
- Client relationship building
- Software installation
- Hardware installation
- Reliable and responsible
- Product demonstration
- Teamwork and collaboration
- Computer repair
- Operating systems
- POS operation
- Problem-solving
- Upselling strategies
- Professionalism
Certification
TestOut IT Fundamentals Pro - Comptia
TestOut PC Pro - Comptia
Timeline
Computer Sales Consultant
Best Buy
07.2023 - Current
TestOut IT Fundamentals Pro - Comptia
TestOut PC Pro - Comptia
No Degree - Computer Maintenance
West Side Career Technology Center
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