Shawn Schwarz
Lewiston,MI
Summary
Reliable department lead with deep experience in retail operations, shift scheduling, payroll review, and inventory control. Skilled in training associates, maintaining planograms, and setting daily priorities. Focused on keeping shelves stocked, displays market-ready, and workflow efficient.
Overview
31
31
years of professional experience
Work History
Front End Department Lead
Kroger
Warsaw, Indiana
02.2015 - 10.2026
- Trained new associates on safety, merchandising, and department procedures.
- Directed daily tasks and organized work priorities for associates.
- Oversaw scheduling, project management, and quality standards to streamline department operations.
- Monitored inventory levels and placed product orders to ensure optimal stock availability.
- Maintained planograms and reset displays to Kroger merchandising standards
- Oversaw merchandising and display efforts, enhancing product visibility and appeal.
- Created and assembled special product displays to attract customer attention. and coached employees on latest promotions.
- Supervised and delegated tasks to departmental personnel during manager's absence and busy periods.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Supported department associates during daily Kroger store operations and customer service.
- Resolved customer concerns and supported service recovery on sales floor
- Collaborated with other departments to enhance communication and workflow. to ensure efficient workflow across the organization.
- Ensured compliance with all federal, state, local laws and regulations related to the department's operations.
- Reviewed time sheets for accuracy prior to submitting them for payroll processing.
- Performed opening and closing duties as part of management team and handled cash management.
- Fostered positive, inclusive work environment to enhance teamwork and collaboration among associates.
Retail Department Lead
TJMaxx
Warsaw, Indiana
06.2011 - 02.2015
- Supported sales floor operations at TJ Maxx department level.
- Merchandised apparel and home departments to TJ Maxx presentation standards.
- Supported daily operations to maintain efficient workflow and enhance overall productivity.
- Moved freight from stockroom to sales floor and organized backroom for efficient inventory management.
- Monitored register coverage and assisted front-end cashier operations.
- Completed opening and closing duties with management team and handled cash management.
- Engaged with sales associates to streamline daily operations. to complete daily tasks.
Mental Health Casemanager/Resident Management
Bowen Center For Mental Health
Warsaw, Indiana
10.1995 - 06.2011
- Facilitated client assessments for Bowen Center mental health services to identify individual needs.
- Supported crisis intervention and de-escalation for Bowen Center clients.
- Assisted treatment teams with creating individualized care plans.
- Developed personalized care plans based on resident needs.
- Coordinated referrals to community resources and behavioral health providers.
- Ensured safe living environment while fostering resident independence and self-sufficiency.
- Engaged clients in practicing daily living skills for improved independence. in supervised residential care.
- Organized group activities to promote socialization for clients.
Education
Trade School Certificate - Computer Programming
Control Data Institute
Southfield, MI06-1987
Some College (No Degree) - General Studies
Eastern Michigan University
Ypsilanti, MISkills
- Retail merchandising
- Merchandising
- Display management
- Inventory management
- Shift scheduling
- Cash handling
- Payroll review
- Staff training
- Customer service
- Retail
Timeline
Front End Department Lead
Kroger
02.2015 - 10.2026
Retail Department Lead
TJMaxx
06.2011 - 02.2015
Mental Health Casemanager/Resident Management
Bowen Center For Mental Health
10.1995 - 06.2011
Trade School Certificate - Computer Programming
Control Data Institute
Some College (No Degree) - General Studies
Eastern Michigan University