Hi, I’m
Shawn Steward Jr
Baton Rouge,LA
Summary
Skilled Sales Associate with 10+ years track record of success. Adept at maintaining professional and calm demeanor under pressure. Motivated professional which excels in high-volume environments where knowledge, composure and interpersonal abilities are keys to success.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Reliable employee seeking position. Offering excellent communication and good judgment.
Overview
14
years of professional experience
Work History
Blue Store
Cashier
11.2024 - 05.2025
Job overview
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Waffle House Restaurant
Grill Cook
05.2021 - 03.2023
Job overview
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Cleaned and maintained kitchen equipment regularly.
- Grilled meats and seafood to customer specifications.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Distributed food to team members with efficiency in high-volume environment.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Adjusted gas and electric grills to specified temperatures for quality food output.
Foot Locker Inc. (Champs)
Sales Associate
05.2017 - 08.2018
Job overview
- Trained and served as a peer coach for new sales associates.
- Liaised with customers, recommending specific products and specials in alignment with individual needs, requirements and specifications.
- Developed positive customer relationships through friendly greetings and excellent service.
- Prepared outgoing shipments through Computer shipments and printed documents (Wizard).
- Skillfully prepared merchandise for distribution and placement across sales floor.
- Acted as a role model in techniques for driving sales, consistently meeting and exceeding goals.
- Organized racks and shelves to maintain visual appeal of the store.
- Collaborated with team to complete store maintenance, stocking, merchandising and upkeep.
- Met quotas for insurance protection plans through upselling techniques.
- Ensured up-to-date maintenance of computer inventory listings.
- Analyzed and properly processed product returns and assisted customers with other selections.
- Prepared merchandise for distribution and placement across sales floor.
- Quickly and efficiently resolved customer issues and requests to achieve improved satisfaction scores.
Party City Holdco Inc.
Cashier Sales Associate
10.2014 - 05.2015
Job overview
- Performed sales transactions in a timely fashion.
- Entered all sales into the cash register to ensure purchases were accurately recorded.
- Welcomed and greeted customers and offered friendly, knowledgeable assistance.
- Ensured compliance with company service standards and inventory and cash control procedures.
- Interacted with customers and resolved customer complaints in a friendly, service-oriented manner.
- Followed standardized procedures for issuing cash refunds.
- Ensured that the cash drawer was in compliance with overage and shortage standards and handled all assigned change funds and cash receipts.
- Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts.
- Supervised and directed all merchandise and shipment processing.
- Actively pursued personal learning and development opportunities.
- Engaged with customers in a sincere and friendly manner.
- Priced merchandise, stocked shelves and took inventory of supplies.
Terrebonne Parish Consolidated Government
Recreation Assistant/Scorekeeper
09.2011 - 11.2013
Job overview
- Score keeper for recreational football.
- Score keeper for recreational basketball.(Highschool included)
- Custodial Duties (Field Cleaning etc.)
- Chain Moving.
- Scoreboard Duties.
- Assisted various business groups with document organization and dissemination during acquisitions.
- Worked with other disciplines to assure cohesive and comprehensive approach to care.
- Filed records for timely retrieval.
- Analyzed departmental documents for appropriate distribution and filing.
Education
Louisiana Tech UniversityRuston, LA
Woodlawn High SchoolBaton Rouge, LA
High School Diploma
2015
Skills
- Customer service focus
- Professional demeanor
- Accurate transaction handling
- Excellent people skills
- Merchandising expertise
- Flexible schedule
- Adapt to diverse groups
- Problem-solving skills
- Exceptional customer service
- Relationship building
- Sales
- Stocking and replenishing
- Able to persuade others effectively
- Multi-tasking strength
- Merchandising and display
- Merchandising understanding
- Drawer balancing
- Returns processing
- Point-of-sale system
- Customer assistance
- Product restocking
Affiliations
- Member, United African American Men inc., 2015 to Current.
Education
I don't have a degree
Timeline
Cashier
Blue Store
11.2024 - 05.2025
Grill Cook
Waffle House Restaurant
05.2021 - 03.2023
Sales Associate
Foot Locker Inc. (Champs)
05.2017 - 08.2018
Cashier Sales Associate
Party City Holdco Inc.
10.2014 - 05.2015
Recreation Assistant/Scorekeeper
Terrebonne Parish Consolidated Government
09.2011 - 11.2013
Louisiana Tech University
Woodlawn High School
High School Diploma