Shawn Strauss
Lancaster,PA
Summary
Dedicated professional with strong organizational skills and a proven work ethic. Experienced in delivering exceptional customer service and training staff to enhance team collaboration and efficiency.
Overview
26
26
years of professional experience
Work History
Menu Server
Willow Valley Retirement Communities
05.2023 - Current
- Provided exceptional customer service to residents, ensuring satisfaction with dining experiences.
- Collaborated with kitchen staff to deliver timely meal service during peak hours.
- Trained new servers on menu offerings and best practices for guest interactions.
- Maintained cleanliness and organization of dining areas, enhancing overall atmosphere.
Meat Department Associate
Giant Food Stores
10.2021 - 05.2023
- Maintained inventory accuracy through regular stock checks and efficient product rotation.
- Assisted customers with product selection, ensuring exceptional service and satisfaction.
- Operated meat processing equipment, adhering to safety and hygiene standards consistently.
- Coordinated daily meat department operations, optimizing workflow for efficiency and quality.
Fabrication Welder
SWF
02.2016 - 04.2018
- Trained junior welders on safe practices and operational procedures to improve team efficiency.
- Implemented process improvements that reduced waste and enhanced production timelines.
- Oversaw daily workflow in welding department, prioritizing tasks for optimal productivity.
- Mentored new staff, fostering a culture of safety and excellence within the fabrication team.
Theatre Usher
Regal Cinemas
08.2014 - 01.2018
- Greeted patrons, ensuring a welcoming environment for all guests.
- Monitored auditorium conditions, maintaining cleanliness and safety standards during screenings.
- Assisted guests with seating arrangements, enhancing overall customer satisfaction experience.
- Provided information on movie schedules and policies, ensuring clear communication with guests.
Fabrication Welder
Horizon Industries
06.2000 - 02.2016
- Operated MIG and TIG welding equipment to fabricate components per specifications.
- Interpreted blueprints and technical drawings to ensure accurate assembly of metal structures.
- Conducted quality inspections on welded joints, ensuring compliance with industry standards.
- Collaborated with engineering teams to troubleshoot design issues and enhance fabrication processes.
Education
High School Diploma -
Penn Manor
Lancaster, PA05-2000
Skills
strong work ethic, punctual, work over if needed, keeping areas clean when needed enjoys talking to employees and or costumers organizing skills like to keep ares tidy
Timeline
Menu Server
Willow Valley Retirement Communities
05.2023 - Current
Meat Department Associate
Giant Food Stores
10.2021 - 05.2023
Fabrication Welder
SWF
02.2016 - 04.2018
Theatre Usher
Regal Cinemas
08.2014 - 01.2018
Fabrication Welder
Horizon Industries
06.2000 - 02.2016
High School Diploma -
Penn Manor