Shawn Sweeney
Churchill County School District
Fallon,NV
27
years of professional experience
Expert in interpreting complex State and Federal policies, with a proven track record of navigating intricate cases to ensure compliance, and improve customer service. Demonstrated ability to adhere to strict timelines and meet work quotas effectively. Strong analytical skills applied to enhance operational efficiency and client satisfaction.
Work History
Substitute Secretary/School Custodian
1 Year 2 Months- Managed front office communications, directing calls, visitors, and messages with professionalism.
- Operated office equipment and computer systems to complete clerical tasks efficiently.
- Supported staff, students, and families by resolving inquiries and delivering dependable administrative assistance.
- Handled sensitive information with discretion while managing confidential records and documents.
- Cleaned classrooms, hallways, restrooms, and common areas to maintain safe, sanitary learning environments.
- Inspected buildings regularly and reported maintenance issues, safety hazards, and repair needs promptly.
- Operated floor scrubbers, buffers, and vacuums to support daily custodial routines.
- Restocked soap, paper products, and cleaning supplies to keep facilities fully serviced.
- Secured classrooms and entry points after hours to protect school property and equipment.
CYP Operations Clerk
4 Months- Compiled daily, weekly, and monthly reports for policy compliance submissions on schedule.
- Maintained accurate reports and statistical data on CYP components to ensure compliance.
- Ensured completeness of child registration and enrollment paperwork.
- Managed precise USDA food program records for reliability and accessibility.
- Provided requested information to Family Advocacy and USDA agencies promptly.
- Resolved discrepancies through detailed record research, informing supervisors of critical issues.
- Oversaw front desk operations by logging children in/out and addressing inquiries.
- Accurately collected fees and reported delinquent accounts to supervisor.
Family Services Specialist
9 Years 3 Months- Interviewed benefit applicants to assess eligibility against policy guidelines.
- Clarified eligibility criteria for public assistance programs, ensuring applicants understood requirements.
- Elicited information to identify suitable assistance programs and verification needs.
- Guided clients in completing residency, income, and health status applications, enhancing application accuracy.
- Evaluated case facts to establish eligibility and calculate benefit levels.
- Made timely determinations on eligibility and benefit levels according to regulations.
- Conducted research to verify client information through state and federal databases.
- Determined eligibility and calculated benefit levels promptly, ensuring compliance with regulations.
DMV TECH
16 Years- Delivered customer services for driver's licenses, vehicle registration, and business licensing programs.
- Ensured compliance with state and federal motor vehicle laws and agency policies.
- Reviewed and approved requests for driving, vehicle, and business privileges according to established procedures.
- Communicated with the public and businesses to collect information and resolve inquiries.
- Checked Vehicle Identification Numbers (VINs) and assigned VINs to vehicles as mandated by law.
- Verified Vehicle Identification Numbers (VINs) to ensure accuracy and compliance with regulations. and assigned VINs to vehicles as mandated by law.
- Managed driver, vehicle, and business information using secure computer systems to ensure data integrity.
- Collected fees through various payment methods while accurately reconciling cash drawer.
Education
High School Diploma
Skills
Eligibility determination
Client interviewing
Program compliance
Benefit verification
Records management
Data entry
Customer service
Time management
Administrative assessment
Policy adherence
Record verification
Written communication
Problem solving
Teamwork
References
References available upon request.
Timeline
Substitute Secretary/School Custodian
Churchill County School District
08.2025 - CurrentRead More
CYP Operations Clerk
Dept of the Navy
04.2025 - 08.2025Read More
Family Services Specialist
State of Nevada
12.2015 - 03.2025Read More
DMV TECH
State of Nevada
01.2000 - 01.2016Read More
Churchill County High School
High School Diploma
Read More