Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawn Trapp

Cincinnati,OH

Summary

Dynamic Delivery Associate with a proven track record at Amazon, excelling in package handling and customer service. Recognized for effective route management and problem-solving skills, ensuring timely deliveries and high customer satisfaction. Committed to fostering teamwork and maintaining a positive work environment while adapting to changing conditions.

Offering reliable and punctual nature with readiness to learn and grow in delivery environment. Brings good grasp of basic navigation and efficient route planning, along with strong organizational abilities. Ready to use and develop time management and communication skills in Desired Position role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Delivery Associate

Amazon
03.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.

Fast Food Team Leader

Canes Chicken Fingers
04.2023 - 02.2025
  • Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
  • Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
  • Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
  • Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.
  • Strengthened employee retention rates by providing support, guidance, mentoring opportunities for development within fast-paced environments.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.

Education

High School Diploma - Engineering

Shroder High School
Cincinnati, OH
05.2024

Skills

  • Loading and unloading
  • Package handling
  • GPS navigation
  • Deadline adherence
  • Load securing
  • Efficient navigation
  • Valid Driver's license
  • Customer service
  • Heavy lifting
  • Dependable and reliable
  • Positive attitude
  • Shipping and packaging
  • Route management
  • Vehicle maintenance

Certification

OHSHA

Timeline

Delivery Associate

Amazon
03.2025 - Current

Fast Food Team Leader

Canes Chicken Fingers
04.2023 - 02.2025

High School Diploma - Engineering

Shroder High School

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