Shawn Turnage
Shakopee,MN
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
2027
2027
years of post-secondary education
Work History
Delivery Courier, Dock trucking
Hearts transportation
Shakopee, Mn
04.2025 - Current
- Delivered packages to customers efficiently and accurately throughout designated routes.
- Maintained vehicle cleanliness and conducted regular maintenance checks for safety.
- Communicated with dispatch to receive updates on delivery schedules and routes.
- Handled customer inquiries and provided excellent service during package deliveries.
- Loaded and unloaded packages, ensuring secure transport to prevent damage.
- Completed daily logs documenting mileage, fuel usage, and delivery status accurately.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Conducted routine vehicle maintenance checks to ensure operational reliability.
- Checked and secured package loads before deliveries.
Security Forces Member
Gssc security services
Grand Forks, North Dakota
09.2020 - 04.2024
- Monitored access points to enhance facility security and prevent unauthorized entry.
- Conducted regular patrols to ensure safety and compliance with security protocols.
- Responded promptly to alarms and incidents, maintaining situational awareness at all times.
- Collaborated with team members during emergency drills to improve response strategies.
- Documented daily activities and incidents in detailed reports for management review.
- Enforced regulations by issuing warnings and citations when necessary for compliance.
- Conducted searches of facilities, vehicles, and personnel in accordance with established guidelines.
- Conducted regular security patrols to ensure the safety of personnel and property.
Education
Walter McGinnis High
Red Wing, MNTimeline
Delivery Courier, Dock trucking
Hearts transportation
04.2025 - Current
Security Forces Member
Gssc security services
09.2020 - 04.2024
Walter McGinnis High