Shawn Turner
ST JOSEPH,Mo
Summary
Successful small business owner with a proven track record at Lakeside Mini Mart, excelling in customer relations and business marketing. Leveraged strong leadership and planning skills to enhance operational efficiency and build a loyal customer base. Recognized for delivering exceptional service quality and optimizing employee performance for sustained growth
.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm
.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Small Business Owner
Lakeside Mini Mart
04.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Shift Supervisor
Ag Processing (AGP)
04.2017 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Supervised ongoing daily production phases.
- Troubleshot equipment to reduce service calls and downtime.
Supervisor
Precision Foundation Inc
03.2003 - 04.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
High School Diploma -
South Park Christian Academy
Saint Joseph, MO05-2003
Skills
- Small business operations
- Planning and execution
- Customer relations
- Business marketing
- Employee performance management
- Business operations leadership
- Customer service
- Purchasing and planning
- Staff management
- Budget control
Timeline
Small Business Owner
Lakeside Mini Mart
04.2021 - Current
Shift Supervisor
Ag Processing (AGP)
04.2017 - 08.2023
Supervisor
Precision Foundation Inc
03.2003 - 04.2017
High School Diploma -
South Park Christian Academy
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