Shawn Wilkinson
Maineville,OH
Summary
Dynamic Transportation Supervisor with SYSCO Food Services, skilled in performance evaluation and team building. Achieved compliance with DOT standards while enhancing operational efficiency. Expert in budget management and employee training, driving productivity improvements and resolving complex issues. Passionate about fostering a motivated workforce and optimizing logistics processes for superior service delivery.
Overview
10
10
years of professional experience
Work History
Transportation Supervisor
SYSCO Food Services
Evendale , OH
01.2024 - 03.2025
- Assessed route optimization opportunities that could improve overall efficiency across the organization.
- Reviewed and verified records related to labor hours, delivery times and inventory levels.
- Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
- Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
- Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.
- Maximized safety of transportation operations through use of field safety assessments.
Outbound Manager
Performance Food Group Co
Gainesville, FL
09.2022 - 01.2024
- Handled departmental scheduling to maintain proper staffing for shifts.
- Assisted in developing annual budgets and forecasting future expenses related to labor costs and overhead expenses associated with running an efficient Outbound Department.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Established departmental policies, procedures and standards for quality assurance purposes.
- Identified opportunities to reduce cost and improve productivity.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Worked with cross-functional teams to achieve goals.
Transportation Supervisor
US Foods
Garland, TX
11.2021 - 09.2022
- Provided training on safety protocols and proper handling procedures for loading and unloading cargo.
- Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
- Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
- Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.
- Maximized safety of transportation operations through use of field safety assessments.
- Investigated accidents involving company-owned vehicles to determine causes and possible corrective actions.
- Handled personnel hiring, performance evaluations and disciplinary actions.
- Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit, and equipment records.
- Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
Outbound Operations Supervisor
US Foods
Garland , TX
08.2020 - 11.2021
- Developed training materials for use in onboarding new hires into Outbound Department roles.
- Supervised activities of workers engaged in receiving, storing, testing, and shipping products to maintain operational efficiency.
- Maintained accurate records of employee attendance and performance reviews.
- Prepared detailed reports outlining key performance indicators for senior management review purposes.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Collaborated with other departments on initiatives related to outbound operations activities.
- Provided coaching and feedback to employees in order to improve their productivity and job satisfaction levels.
- Handled personnel hiring, performance evaluations and disciplinary actions.
Outbound Operations Supervisor
SYSCO Food Services
Evendale, OH
08.2019 - 08.2020
- Monitored employee performance on a daily basis to ensure adherence to quality standards.
- Prepared detailed reports outlining key performance indicators for senior management review purposes.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Ensured compliance with applicable laws and regulations related to outbound operations activities.
- Provided coaching and feedback to employees in order to improve their productivity and job satisfaction levels.
Order Selector
SYSCO Food Services
Evendale, OH
05.2015 - 08.2019
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Used handheld scanners to key in data for packages.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
High School Diploma -
Princeton
Sharonville, OH05-2011
Skills
- Performance evaluation
- Team building
- Problem solving
- Warehouse management
- Budget management
- Employee training
Timeline
Transportation Supervisor
SYSCO Food Services
01.2024 - 03.2025
Outbound Manager
Performance Food Group Co
09.2022 - 01.2024
Transportation Supervisor
US Foods
11.2021 - 09.2022
Outbound Operations Supervisor
US Foods
08.2020 - 11.2021
Outbound Operations Supervisor
SYSCO Food Services
08.2019 - 08.2020
Order Selector
SYSCO Food Services
05.2015 - 08.2019
High School Diploma -
Princeton
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