Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

SHAWN WILSON

Sacramento,CA

Summary

Meticulous Cyber Security Specialist known for maintaining reliable and consistent uptime figures. Dedicated to providing business continuity through system availability. Skilled troubleshooter of hardware, software and security services.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Information System Security Officer (ISSO) (GS12)

Bureau of Reclamation
Sacramento, CA
11.2023 - Current
  • Conducted security vulnerability assessments utilizing Tenable Nessus Scanner to analyze potential weaknesses in devices, applications, operating systems, cloud services, and diverse network resources.
  • Troubleshooted, traced, and viewed contents of suspect network transactions with Wireshark.
  • Implemented and managed SolarWinds Security Event Manager to enhance security monitoring and incident response capabilities, ensuring a robust defense against potential threats.
  • Administered and leveraged Netwrix Change Tracker to fortify change management processes, enhancing visibility into and control over system configurations and alterations for optimized security and compliance.
  • Proficient in configuring, managing, and optimizing Check Point and SonicWall firewalls, intrusion detection systems, and anti-virus software to safeguard network infrastructure against cyber threats.
  • Utilized Lansweeper to efficiently manage and monitor network assets, ensuring comprehensive inventory management and proactive maintenance for optimized network performance and security.
  • Assisted in incident response activities such as forensics investigations and malware analysis.
  • Conducted audits of IT systems to ensure compliance with corporate data security policies.

System Administrator (E4 | GG12 | GG13)

Defense Information Systems Agency
Hill AFB, UT
03.2020 - 10.2023
  • Administered Microsoft Entra ID environment, overseeing user account management, security groups, Multi Factor Authentication (MFA), and licensing.
  • Managed Active Directory user accounts, security groups, and computer objects in accordance with organizational policies.
  • Provided technical support to users regarding hardware, software, and networking issues.
  • Configured switches, routers, wireless access points. according to best practices guidelines.
  • Administered Multi-Factor Authentication (MFA) access through Cisco Duo and Microsoft Authenticator.
  • Managed, Installed, configured, and optimized Windows server environments (2008, 2008 R2, 2012 R2, 2016, 2019).
  • Administered Sophos Firewall to fortify network security, ensuring the robust protection of critical assets against unauthorized access and cyber threats.
  • Maintained comprehensive system documentation, configurations, procedures, and troubleshooting guides.
  • Effectively coordinated and completed numerous projects, change request, incident tickets across ServiceNow, Remedy, and ConnectWise PSA ticketing systems.
  • Conducted thorough scans on external third-party devices to identify and neutralize malware and viruses, proactively mitigating potential security threats.
  • Installed HPE ProLiant servers, assisted in the installation of hardware components and
    software configurations. Executed RAID configurations, configured Integrated Lights-Out (iLO), and established static IP addresses, contributing to continuous availability.
  • Utilized PowerShell scripts for the automation of routine administrative tasks.
  • Maintained lifecycle of systems and applications from implementation to decommission.

Radio Frequency Transmissions Journeyman

United States Air Force Reserve
Biloxi, MS
03.2018 - 03.2023
  • Experienced RF Journeyman proficient in working with various RF-enabled devices, such as antennas, amplifiers, two-way radios, satellite systems, and internet access points.
  • Rapidly established expertise as the Subject Matter Expert (SME) for Mobile Device Management, specializing in MobileIron, Intune, Unified Endpoint Management (UEM), and Apple Business Manager. Proficiently conducted full provisioning, configuration, and encryption for more than 1,200 Hewlett-Packard (HP) and iOS mobile devices.
  • Demonstrated expertise in independently troubleshooting circuits used in RF transmission, collaborating with site engineers as needed. Skilled in identifying and repairing faults in finished assemblies, making necessary adjustments for optimal performance.
  • Deployed ground radio, satellite, and telemetry communications equipment across diverse environments and conditions. Adhered to Technical Orders (TO) guidelines, specifications, manuals, and schematics to ensure precise configuration and conduct accurate repairs.
  • Skilled in understanding the operations, properties, and principles of power supplies; along with their associated components, including diodes, receivers, filters, transistors, and voltage regulators.
  • Utilization of Oscilloscopes and Spectrum Analyzers for debugging and testing radio frequencies; involving the analysis of waveforms and signal characteristics to ensure optimal performance.
  • Proficiently operated encryption key loaders for secure communication systems, ensuring the timely and accurate loading of cryptographic keys.
  • Facilitated and provisioned user access as a Purebred Agent, ensuring the secure acquisition of certificates for deployment on various mobile platforms, including Apple iOS and Android.

Education

Bachelor of Science - Cloud Security

Western Governors University
Salt Lake City, UT
08-2025

Associate of Applied Science - Electronic Technology

Community College of The Air Force
Montgomery, AL
01.2021

Skills

  • TS / SCI
  • Microsoft Entra ID (Azure) Active Directory
  • Windows servers 2008 2012 2016 2019
  • Sophos CheckPoint SonicWall (TZ370) firewalls
  • Wireshark Advanced Network Scanner
  • Netwrix Change Tracker
  • Solarwinds Security Event Manager
  • Tennable Nessus Scanner
  • Lansweeper IT Management
  • Cisco Duo Microsoft Authenticator
  • MobileIron Purebred Unified Endpoint Management
  • ConnectWise ServiceNow Remedy
  • NERC CIP NIST standards
  • Hardware Software troubleshooting
  • Network Security

Certification

CompTIA Security + (SYO-601) | COMP001021571855

Certified Ethical Hacker (CEH) | ECC4293761850

ITIL 4 Foundation's (IT Service Management) | 9980015829157050

Splunk Core Certified User | Cert-304317

Microsoft 365 Certified Fundamental (MS-900) | I160-140

Accomplishments

  • Joint Service Achievement Medal (JSAM) August 2021 for serving on the Very Important Person (VIP) team and providing critical Information Technology (IT) communications support to Defense Information Systems Agency (DISA) Director, Assistant Director, Chief of Staff to include all Executive assistants, Executive officers, and direct support staff, with 100% resolution rate. Additionally, maintained Three COOP sites monthly and quickly became the SME for Mobile Device Management (MDM).
  • Recognized for exceptional commitment and execution during network migration to DoDNET at Wright Patterson AFB by Defense POW/MIA Accounting Agency (DPAA) in September 2022

Timeline

Information System Security Officer (ISSO) (GS12)

Bureau of Reclamation
11.2023 - Current

System Administrator (E4 | GG12 | GG13)

Defense Information Systems Agency
03.2020 - 10.2023

Radio Frequency Transmissions Journeyman

United States Air Force Reserve
03.2018 - 03.2023

Bachelor of Science - Cloud Security

Western Governors University

Associate of Applied Science - Electronic Technology

Community College of The Air Force

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SHAWN WILSON