Shawn Yates

General manager of Greg's Diesel for almost 20 years. Help build company from one garage and 6 employees to 12 garages and 110 employees. Overseeing the daily operations of the company, and all its locations, ensuring efficiency, profitability, and alignment with strategic goals. Responsibilities include strategic planning, budgeting, financial management, such as human resources payroll, insurance enrollment, etc. Traveling and ensuring all Staff management are regulatory compliance. focusing on developing a positive work environment and building high-performance teams. Setting up meeting with vendor's and consumers making sure everything is running smoothly. Keeping customers happy.

• Developed training programs for staff, boosting team performance and knowledge retention.
• Coordinated customer service initiatives, improving client satisfaction and retention rates.
• Led maintenance scheduling ensuring timely repairs and minimal downtime for equipment.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase all work completed correctly.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

• Diagnosed mechanical issues using advanced diagnostic tools and equipment.
• Performed routine maintenance on various vehicle types to ensure optimal performance.
• Collaborated with team members to streamline repair workflows and enhance efficiency.
• Trained junior mechanics on best practices for safety and repair techniques.
• Inspected and tested equipment to locate worn and damaged parts.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Disassembled defective parts to make proper repairs.