WILLIE ANDREWS
Brooklyn
Summary
Dynamic mental health professional with a proven track record at Sagamore Children’s Psychiatric Center, excelling in behavioral observation and de-escalation techniques. Successfully implemented individualized care plans, achieving a 20% improvement in patient behavior metrics. Committed to fostering therapeutic environments and ensuring safety through effective emergency response strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mental Health Therapy Aide
Sagamore Children’s Psychiatric Center
Dix Hills
09.2023 - Current
- Promote positive behaviors and social interactions through one-on-one guidance and modeling, fostering an environment of respect and growth.
- Facilitate recreational activities that help patients engage in structured programming to improve emotional and social development.
- Document patients behaviors, activities, and progress in accurate, timely reports, contributing to effective treatment planning and ongoing patient care.
- Respond promptly and appropriately to emergencies, ensuring the safety and well-being of both patients and staff.
- Administered therapeutic interventions aligned with individualized care plans, achieving a 20% improvement in patient behavior metrics over a six-month period.
Behavioral Health Associate
South Brooklyn Hospital (Coney Island Hospital) - HHC
Brooklyn
05.2023 - 09.2023
- Ensured proper handling, maintenance, and return of clients belongings during admission, transfer and discharge.
- Coordinated closely with interdisciplinary medical teams to conduct crisis interventions, de-escalation techniques, therapeutic observations, and ongoing client supervision in high-pressure situations.
- Identified behavioral triggers and environmental factors contributing to agitation, promptly communicated these observations to the treatment team to inform the development of individualized care plans.
- Facilitated therapeutic group activities for 50+ patients per week, employing evidence-based strategies to enhance patient engagement and reduce instances of adverse behaviors by 25%.
- Supported the development and implementation of individualized care plans by providing input on patient needs, behaviors, and progress during team meetings and case reviews.
Housekeeping
Bushwick Center for Rehabilitation & Health Care, Environmental Service
Brooklyn
06.2019 - 05.2023
- Performed housekeeping and maintenance tasks for residents, including sweeping, mopping, and buffing floors to ensure all spaces met health and safety standards.
- Delivered essential support to residents, ensuring services adhered to company safety protocols and significantly enhancing clients comfort and well-being.
- Monitored and maintained inventory of cleaning supplies and equipment, ensuring availability and proper storage to avoid shortages and ensure smooth operations.
- Coordinated with healthcare staff to address residents' immediate needs, ensuring a comfortable and sanitary environment conducive to recovery and well-being.
Security Officer
American Protection Bureau
Brooklyn
11.2017 - 06.2019
- Patrolled premises regularly to secure property and personnel, ensuring safety and adherence to security protocols.
- Engaged with the public and actively screened prospective clients, providing a professional and welcoming presence while maintaining security standards.
- Delegated high-volume tasks effectively, prioritizing deadlines and utilizing surveillance equipment to monitor security risks and prevent potential threats.
- Conducted inspections of buildings, equipment, and access points, ensuring all entryways remained secure and identifying potential vulnerabilities for prompt resolution.
Residential Aide
CORE Services
Brooklyn
06.2017 - 06.2019
- Utilized TCI techniques, including de-escalation strategies, to address and manage problematic behaviors, ensuring a calm and safe environment during crises.
- Oversaw the bedding process for clients, maintaining an organized, hygienic, and safe living space in accordance with facility standards.
- Documented intervention plans and de-escalation techniques, tracking progress and identifying best practices for continuous improvement in client support.
- Provided assistance with daily personal tasks, including bathing, dressing, and personal hygiene, ensuring clients' dignity and comfort.
- Created and maintained a therapeutic environment, fostering a supportive atmosphere for clients' emotional and physical well-being.
Direct Support Professional
S.U.S (Services for the Underserved)
New York City
05.2015 - 08.2016
- Shopped for groceries tailored to clients’ specific dietary needs, ensuring proper nutrition and adherence to individual health plans.
- Assisted clients in skill development across various areas, including daily living activities, domestic tasks, recreation, and socialization, promoting independence and self-sufficiency.
- Coordinated and organized client schedules, ensuring all appointments and activities supported personal goals and enhanced quality of life.
- Delivered habilitation services according to individual service plans (CFA, ISP, Habilitation Plan), ensuring clients obtained tailored care and support aligned with prescribed guidelines.
Education
Diploma -
Performing Arts & Technology High School
Brooklyn01.2007
Skills
- Behavioral observation and documentation
- Individualized Care Plan Implementation
- Emergency Response and Safety Management
- Therapeutic environment maintenance
- Compliance with health and safety standards
- Client Behavioral Analysis
- De-escalation Techniques
Certification
- New York State Security License
- Computer Diagnostic and Repair Certificate
- Workplace Readiness Certificate
- 8-Hour and 16-Hour Security Training
- Anti-Terrorism Certification
Timeline
Mental Health Therapy Aide
Sagamore Children’s Psychiatric Center
09.2023 - Current
Behavioral Health Associate
South Brooklyn Hospital (Coney Island Hospital) - HHC
05.2023 - 09.2023
Housekeeping
Bushwick Center for Rehabilitation & Health Care, Environmental Service
06.2019 - 05.2023
Security Officer
American Protection Bureau
11.2017 - 06.2019
Residential Aide
CORE Services
06.2017 - 06.2019
Direct Support Professional
S.U.S (Services for the Underserved)
05.2015 - 08.2016
Diploma -
Performing Arts & Technology High School
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