Shawna Carlton
Hudson Falls,NY
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Glens Falls Hospital
Glens Falls, NY
12.2017 - Current
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Used mobility devices to transport patients.
- Responded to bell or light signal calls to assist patients with needs.
Medical Assistant
Hudson Headwaters Health Network
Queensbury, NY
01.2020 - 01.2023
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Incorporated outside records into charts and EHR.
Rural Mail Carrier Associate
United States Post Office
Glens Falls, NY
05.2019 - 12.2019
- Sorted mail, arranging in delivery sequence for distribution.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Delivered mail to residents and business within assigned area.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
Manager
Bounce Around
Clifton Park, NY
09.2013 - 08.2018
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Entered time and attendance logs in preparation for payroll.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
Associate of Applied Science - Nursing
Suny Adirondack Community College
Associate of Science - Medical Assistant
Bryant And Stratton College
04.2018
Skills
- Understands Medical Procedures
- HIPAA Compliance
- Professional Bedside Manner
- Critical Thinking
- Time Management
- Multitasking and Prioritization
Certification
- Certified Clinical Medical Assistant (CCMA)
- CPR Certification
Timeline
Medical Assistant
Hudson Headwaters Health Network
01.2020 - 01.2023
Rural Mail Carrier Associate
United States Post Office
05.2019 - 12.2019
Patient Care Assistant
Glens Falls Hospital
12.2017 - Current
Manager
Bounce Around
09.2013 - 08.2018
Associate of Applied Science - Nursing
Suny Adirondack Community College
Associate of Science - Medical Assistant
Bryant And Stratton College