Julissa Venegas
San Ramon,CA
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong Interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Determined to move towards Lab Assistant or Research.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant/Patient Care Coordinator
Bay Area Foot Care
Castro Valley, CA
04.2023 - Current
- Took and monitored vital signs for over 40 patients daily
- Assisted doctors in medical procedures and specimen handling
- Developed skills in handling laboratory equipment and tests
- Worked with patients' insurance companies, showcasing attention to detail
- Performed clerical duties efficiently, demonstrating strong organizational abilities
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Collected samples from patients for laboratory testing purposes
- Answered phones, scheduled appointments, and managed patient flow while greeting visitors in a professional manner
- Labeled and completed lab requisitions using ICD and CPT coding
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols
Lab Technician Intern
Kaiser Permanente
Walnut Creek, CA
01.2023 - 01.2024
- Shadowed experienced phlebotomists, gaining practical exposure to blood collection technique and procedures
- Learned and practiced patient-centric approaches to ensure comfort during the phlebotomy process
- Observed and followed stringent protocols for sample collection and handling, emphasizing accuracy and integrity
- Familiarized myself with modern laboratory equipment, contributing to a comprehensive understanding of diagnostic procedures
- Engaged in a dynamic healthcare setting, collaborating with professionals to support seamless patient care
- Developed and refined technical skills related to phlebotomy and laboratory procedures
- Gained insights into the broader healthcare system, appreciating the interconnected roles within a medical facility
- Emphasized precision and accuracy in all aspects of laboratory work, recognizing the importance of reliable diagnostic results
Receptionist Administrator
Pacific Collision
Oakland, CA
01.2022 - 03.2023
- Supported HR team by conducting new hire orientations or onboarding sessions for new employees
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs
- Coordinated appointment calendar and balanced schedules to promote optimal productivity
- Developed work schedules according to budgets and workloads, covering priority tasks
- Screened and responded to emails, messages, and other correspondence, freeing up senior management
- Obtained and processed payments from clients for products and services
Server
The Cheesecake Factory
Pleasanton, CA
10.2020 - 01.2022
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Recorded meal selections and transactions in microsystem to deliver prompt service
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Monitored dining room for cleanliness and proper set-up at all times
- Responded to assigned cleaning duties at the end of the shift
Education
Bachelor of Science - Biology
Sonoma State University
Rohnert Park, CA12-2022
Skills
- HIPAA Compliance
- Data Entry
- Indirect Patient Care
- Payment Collection
- Patient Scheduling
- Procedure Assistance
- Phlebotomy (through Shadowing)
- Patient Flow Management
- Medical Terminology
- Medical Billing
- Patient-Focused Care
- First Aid
- Clinical Applications
- Understands Medical Procedures
Certification
- BLS Certification (AHA) 2024 - Present
- ACLS Certification (AHA) 2024 - Present
- Sports Medicine ROP/CTE
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Assistant/Patient Care Coordinator
Bay Area Foot Care
04.2023 - Current
Lab Technician Intern
Kaiser Permanente
01.2023 - 01.2024
Receptionist Administrator
Pacific Collision
01.2022 - 03.2023
Server
The Cheesecake Factory
10.2020 - 01.2022
Bachelor of Science - Biology
Sonoma State University
- BLS Certification (AHA) 2024 - Present
- ACLS Certification (AHA) 2024 - Present
- Sports Medicine ROP/CTE
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