Shawna Dominguez
604 West Alapaha Street,GA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
4
4
years of professional experience
Work History
Manager
Burger King
Fitzgerald, GA
06.2022 - Current
- Supervised daily operations, ensuring adherence to company standards and policies.
- Trained and mentored staff on customer service best practices and operational procedures.
- Streamlined inventory management processes, reducing waste and enhancing efficiency.
- Conducted regular performance evaluations, providing feedback to improve team effectiveness.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Cashier/cook
Zaxbys
Fitzgerald, GA
02.2025 - 06.2026
- Maintained accurate cash drawer balances through diligent record-keeping.
- Trained new staff on cashiering procedures and customer interaction best practices.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Ensured compliance with health and safety standards within the front-of-house operations.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Shift Leader
Wendys Fast Food
Fitzgerald, GA
09.2023 - 11.2024
- Supervised daily operations to ensure optimal performance and adherence to company standards.
- Trained and mentored team members on customer service excellence and operational procedures.
- Implemented inventory management practices to reduce waste and enhance stock accuracy.
- Monitored food safety protocols, ensuring compliance with health regulations during shifts.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty levels.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
GED -
Wiregrass Georgia Technical College
Fitzgerald, GA12-2023
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Staff management
Goal setting
Timeline
Cashier/cook
Zaxbys
02.2025 - 06.2026
Shift Leader
Wendys Fast Food
09.2023 - 11.2024
Manager
Burger King
06.2022 - Current
GED -
Wiregrass Georgia Technical College