Shawna Hall
Cincinnati
Summary
Accomplished professional with extensive experience in business development, process optimization, automation, and strategic planning. Expertise in project management, data analysis, and investment decision-making. Highly skilled in developing initiatives to streamline and standardize business operations. Seeking to leverage background to take the next career step with a respected organization that rewards talent, hard work, and results.
Overview
8
8
years of professional experience
Work History
Executive Compensation Partner
Bon Secours Mercy Health
Cincinnati
02.2023 - Current
- Advise executive and HR leadership on compensation strategy, equity, and market competitiveness.
- Analyze and integrate third-party survey data to refine salary structures and compensation decisions.
- Conduct job evaluations and develop compensation recommendations with risk analysis.
- Lead design, testing, and implementing updates to Workday Core and Advanced Compensation configurations.
- Oversaw project implementation to ensure alignment with strategic objectives.
- Develop procedures and lead policy development and review/update executive job description for compliance and consistency.
- Analyzed data to identify trends and inform decision-making processes.
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
- Resolved complex customer issues quickly while ensuring a positive experience throughout all interactions.
- Conducted market research and analysis to identify potential business opportunities.
HR Reporting & Systems Specialist / File Support Supervisor
Bon Secours Mercy Health
12.2019 - 02.2023
- Managed HR reporting and analytics in ServiceNow; implemented process enhancements with COEs to streamline reporting.
- Collaborated with IT and HR leaders to enhance digital forms and optimize user experience.
- Supervised File Support team; led performance reviews, coaching, and team development.
- Collaborated with teams to enhance system functionality and user experience.
- Analyzed system performance data to identify areas for improvement.
- Researched new technologies to recommend solutions that meet business requirements.
- Tested new releases of operating systems prior to deployment across the enterprise.
HR Content & Quality Analyst
Bon Secours Mercy Health
04.2018 - 01.2020
- Developed job aids, checklists, and training materials to minimize errors and assist end users.
- Conducted system training sessions and pinpointed areas for continuous improvement.
- Redesigned processes and documented workflows to enhance HR operational quality.
Education
Bachelor of Arts - English
Youngstown State University
Youngstown, OH01-2012
Skills
- Broad-based compensation
- Core compensation management
- ServiceNow HR Service Delivery (HRSD)
- HR tech optimization
- Data analysis reporting
- Workday configuration
- Data analysis
- HR reporting
- Knowledge management
- Compliance and policy
- Project leadership
- Team collaboration
- System optimization
- Project implementation
- Problem solving
- Effective communication
- Team leadership
- Executive communication
- Strategic planning
- Compensation benchmarking
- Training development
- Executive support
- Stakeholder engagement
- Organizational change
- Compensation strategy
- Market analysis
- Job evaluation
- Process improvement
Websites
Accomplishments
- Led redesign of Workday Core and Advanced Compensation to enhance user experience and streamline administration.
- Directed the enterprise-wide launch of ServiceNow HRSD for 32,000+ employees.
- Served as SME and technical lead for the first HR ServiceNow chatbot implementation.
- Created knowledge base content to promote Tier 0 self-service and reduce HR case volume.
- Designed and delivered training programs on HR systems, tools, and process improvements.
Timeline
Executive Compensation Partner
Bon Secours Mercy Health
02.2023 - Current
HR Reporting & Systems Specialist / File Support Supervisor
Bon Secours Mercy Health
12.2019 - 02.2023
HR Content & Quality Analyst
Bon Secours Mercy Health
04.2018 - 01.2020
Bachelor of Arts - English
Youngstown State University