Summary
Overview
Work History
Education
Skills
Timeline
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Shawna Hoffman

Watkins,IA

Summary

Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.

Overview

1
1
year of professional experience

Work History

Restaurant Shift Manager

Wendys Restaurant
Cedar Rapids, Iowa
09.2023 - Current
  • Assigned tasks to staff members and monitored their performance.
  • Ensured all safety and sanitation regulations were followed in the restaurant.
  • Developed schedules for staff members based on customer demand.

Education

High School Diploma -

Jefferson High School
Cedar Rapids, IA
04-2004

Skills

  • Waste Reduction
  • Employee Scheduling

  • Food handling safeguards
  • Kitchen staff coordination
  • Money Handling
  • Staff Supervision
  • Quality Control
  • Problem-solving aptitude
  • Serve customers
  • Professionalism
  • Adaptability and Flexibility
  • Self Motivation
  • Problem-solving abilities
  • Cash Handling
  • Sanitation Standards
  • Workflow Planning
  • Employee Coaching
  • Inventory Control
  • Task Delegation
  • Staff Motivation

Timeline

Restaurant Shift Manager

Wendys Restaurant
09.2023 - Current

High School Diploma -

Jefferson High School
Shawna Hoffman