Shawna Horr
Muncie,IN
Summary
I have worked with people in every job setting i have had i enjoy making people smile and feel at ease when going through difficult times. I have also worked as a fill in secretary and had to schedule appointments and make sure charts are organized and filed correctly. I really enjoy people and working with them.
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
IU Health Ball Memorial Hospital
Muncie, IN
05.2020 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Organized and maintained filing systems, both paper and electronic.
- Scheduled appointments and meetings for the secretary.
- Greeted visitors in a professional manner and directed them to appropriate personnel or departments.
- Proofread documents before submission to ensure accuracy of content and grammar.
Food Service Worker
Ball State Dining
Muncie
10.2016 - 01.2020
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Operated dishwashing machines safely and efficiently.
- Properly stored all leftover food items after each shift.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Education
High School Diploma -
Muncie Central High School
Muncie, IN06-2012
Skills
- Information Protection
- Bed preparation
- Vital signs monitoring
- Patient Education
- Data Collection
- Document Preparation
- Scheduling appointments
Timeline
Patient Care Technician
IU Health Ball Memorial Hospital
05.2020 - Current
Food Service Worker
Ball State Dining
10.2016 - 01.2020
High School Diploma -
Muncie Central High School