Shawna Hoskins
Summary
- Over 20 years of experience in sales, prospecting potential clients, account management, and customer relationship management
- Proven track record of exceeding sales goals and providing superior customer service
- Experienced in developing and executing strategic sales plans to increase market share and revenue
- Skilled in leveraging existing relationships and cultivating new contacts to increase sales
- Excellent communication and interpersonal skills
- Ability to multitask in a fastpaced environment
- Proficient in using CRM systems to manage accounts
- Proven ability to identify and close strategic accounts
Overview
15
15
years of professional experience
Work History
Real Estate Agent
Livingstone Brokers
07.2020 - Current
- Presented purchase offers to sellers for consideration.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
Office Manager
Club Image Beauty and Body
11.2015 - 01.2024
- Oversaw office inventory activities by ordering, stocking, and shipment receiving.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Resolved issues through active listening and open-ended questioning avoiding major problems.
- Delegated tasks to support staff to organize and improve office efficiency.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Sales Manager
SportsPlex
12.2010 - 01.2016
- Developed and implemented effective sales strategies, resulting in 20% increase in sales and profits
- Responsible for recruiting and training sales team to ensure quality customer service
- Analyzed customer buying trends and developed targeted marketing campaigns to increase sales
- Created and maintained relationships with key vendors and clients
- Developed and presented sales presentations to potential customers
- Developed and maintained customer database to track customer information and sales activities
Education
Box Elder High School
Brigham City, UtahUtah State University
Logan, UtahSkills
- Builds strong, trust-based relationships with patients, clients, and industry partners
- Exceptional verbal and written communication skills
- Top-performing sales professional with proven success in competitive markets
- Skilled in business development, pipeline growth, and strategic outreach
- Experienced in managing, training, and motivating sales teams
- Strong problem-solving and decision-making abilities
- Proficient with CRM systems including Salesforce, Pipedrive, BoomTown, Podium, AestheticPro, and National Fitness
- Skilled in handling confidential information with full HIPAA compliance
- Professional in appearance, communication, and client interactions
- Knowledgeable in Utah real estate market trends, contracts, and negotiations
- Experienced in guiding clients through real estate transactions with clarity and confidence
Timeline
Real Estate Agent
Livingstone Brokers
07.2020 - Current
Office Manager
Club Image Beauty and Body
11.2015 - 01.2024
Sales Manager
SportsPlex
12.2010 - 01.2016
Box Elder High School
Utah State University