Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

SHAWNA KALLBERG

Savannah,GA

Summary

Experienced General Manager specializing in strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Overview

10
10
years of professional experience

Work History

General Manager

Donato's Pizzeria
04.2023 - 07.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Jersey Mike's Subs
07.2020 - 03.2023
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Bar Manager

BJ's Restaurant & Brewhouse
10.2017 - 04.2020
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

High Volume Bartender

Snoqualmie Casino
11.2015 - 08.2017
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Associate of Science - Business

Savannah State University
Savannah, GA
06-2026

Skills

  • Leadership and team building
  • Operations management
  • Customer relations
  • Inventory control
  • Problem resolution
  • Staff management
  • Training and development
  • Efficient multi-tasker

Timeline

General Manager

Donato's Pizzeria
04.2023 - 07.2025

General Manager

Jersey Mike's Subs
07.2020 - 03.2023

Bar Manager

BJ's Restaurant & Brewhouse
10.2017 - 04.2020

High Volume Bartender

Snoqualmie Casino
11.2015 - 08.2017

Associate of Science - Business

Savannah State University

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