Summary
Overview
Work History
Education
Skills
Timeline
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Shawna Miles

Hermon,ME

Summary

Dynamic and dedicated licensed cosmetologist with a proven track record at Bangor Hair Co., excelling in customer service and sanitation practices. Known for strong social skills and active listening, I enhance client satisfaction and retention while maintaining a clean environment. Committed to delivering exceptional experiences through effective communication and teamwork.

Overview

2026
2026
years of professional experience

Work History

Cosmetologist

Bangor Hair Co.
07.2020 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Server

Eagles Nest Restaurant
06.1990 - 09.2021

Server

Nicky’s Diner Inc.
2000 - 09.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Cosmetology Lisence - All Aspects of Cosmetology

Maine State Academy of Hair Design
Brewer, ME
03.1991

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist

Timeline

Cosmetologist

Bangor Hair Co.
07.2020 - Current

Server

Eagles Nest Restaurant
06.1990 - 09.2021

Server

Nicky’s Diner Inc.
2000 - 09.2020

Cosmetology Lisence - All Aspects of Cosmetology

Maine State Academy of Hair Design

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Shawna Miles