Shawna Morrow
Country Club Hills,IL
Summary
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
17
17
years of professional experience
Work History
Brand Ambassador Manager
ATN Event Staffing
Chicago, IL
07.2020 - Current
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
- Increased client profits by establishing strong brand representation through face-to-face marketing.
- Conducted product demonstrations to explain details, highlight features and show use.
Senior Account Executive
Black Dog Solutions (Xerox Agency)
Lyons, IL
05.2015 - 06.2020
- Increased profitability and revenue by generating $350,000 in sales.
- Developed and implemented strategies to meet sales quotas.
- Attended company and industry events to network with potential customers and generate leads.
- Leveraged CRM system to manage sales activities and track sales performance.
Motivational Speaker
Stimulating the Mind and Soul
Chicago, IL
11.2012 - 04.2015
- Designed and delivered presentations to educate, inform, and motivate audiences.
- Utilized appropriate media tools such as videos, slideshows, props for making talks more interesting.
- Cultivated relationships with local businesses and organizations in order gain access to larger venues and wider reach opportunities.
- Provided guidance and advice to individuals seeking help with personal motivation and goal-setting strategies.
College Representative
Computer System Institute
Gurnee, IL
01.2011 - 11.2012
- Prepared presentations about the college's offerings for high school counselors, teachers, and administrators.
- Represented college at career fairs, school visits and other informational programs to increase enrollment.
- Organized campus tours for prospective students and their families, highlighting various academic departments and facilities.
Admissions Representative
Everest Group
Skokie, IL
09.2009 - 12.2010
- Developed relationships with high schools, counselors, and community organizations to promote college awareness.
- Developed presentations about academic programs offered by the university.
- Conducted 350 recruitment phone calls each week to attract new students.
- Met with approximately 500 potential students per semester to support admissions process, answer questions and explain degree programs.
Account Executive
Ricoh Americas Corporation
Chicago, IL
01.2007 - 08.2009
- Developed processes that improved overall workflow efficiency across the organization.
- Developed and implemented strategies to meet sales quotas.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Educated customers about products and services offered by the company.
Education
Bachelor of Arts - Journalism, Broadcast
Columbia College Chicago
Chicago, IL06-2000
Bachelor of Arts - Communication Studies
Illinois State University
Normal, ILMaster of Arts - Instructional Technology
Governors State University
Park Forest, ILSkills
- Account Management
- Business Development
- Networking
- Closing Techniques
- Sales Process
- Campaign Management
- Communication Skills
- Product Demonstration
References
References available upon request.
Timeline
Brand Ambassador Manager
ATN Event Staffing
07.2020 - Current
Senior Account Executive
Black Dog Solutions (Xerox Agency)
05.2015 - 06.2020
Motivational Speaker
Stimulating the Mind and Soul
11.2012 - 04.2015
College Representative
Computer System Institute
01.2011 - 11.2012
Admissions Representative
Everest Group
09.2009 - 12.2010
Account Executive
Ricoh Americas Corporation
01.2007 - 08.2009
Bachelor of Arts - Journalism, Broadcast
Columbia College Chicago
Bachelor of Arts - Communication Studies
Illinois State University
Master of Arts - Instructional Technology
Governors State University
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