SHAWNA NAZARIO
Bronx,NY
Summary
Compassionate and motivated individual seeking a social work role to support and advocate for individuals and communities. Committed to promoting mental health and well-being through client-centered care and resource coordination.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Foster Care Case Planner/Case Worker
SCO Family of Services
03.2025 - 09.2025
- Develop and implement individualized service plans to support child safety, permanency, and well-being, in collaboration with families, foster parents, and multidisciplinary teams.
- Conduct timely face-to-face visits with children in foster homes and maintain regular contact with all stakeholders to monitor progress and address barriers to reunification or permanency goals.
- Maintain accurate and confidential documentation, including case notes, assessments, progress reports, and court-related materials, ensuring compliance with agency and ACS standards.
- Coordinate referrals to supportive services such as mental health counseling, educational programs, and community resources, while advocating for the needs of children and families throughout the foster care process.
- Prepare for and participate in Family Team Conferences and court hearings, presenting case updates and recommendations to support permanency planning and ensure legal compliance.
- Engage families in strength-based, trauma-informed practices, building trust and empowering caregivers to actively participate in achieving permanency goals and improving family stability.
Social Services Case Manager
TemPositions Health Care
03.2023 - 09.2024
- Provided bilingual case management, assisting asylum seekers with referrals to social services, including ESL, childcare, legal aid, and community programs. Supported intake, registration, and cultural assessments with sensitivity.
- Managed daily operations at Sanctuary Hotel, coordinating with security and staff to ensure smooth service delivery, including medical care, translation services, and resident assistance.
- Oversee necessary documentation such as change of address forms, incident reports, and inventory tracking. Ensured student registration and transportation with the NYC Department of Education.
- Facilitated the distribution of meals, managed work/overnight passes, and assisted supervisors with facility issues, ensuring asylum seekers' needs were met effectively.
DocGo Behavioral Health Case Worker
United Staffing Solutions
08.2023 - 12.2023
- Conducted assessments, developed service plans, and managed caseloads, including preparing psychosocial evaluations and making necessary referrals to agencies and programs.
- Provided guidance on facility rules, arranged transportation, and facilitated access to external services, while establishing rapport with residents and stakeholders.
- Maintained confidential records, including case notes, census reports, and progress documentation, ensuring accuracy and compliance.
- Managed emergencies, arranged medical services, participated in staff meetings, and contributed to the positive and efficient operation of the facility.
Delivery Driver
Advanced Delivery Service Partner
04.2022 - 06.2022
- Loaded and secured Amazon packages, delivered them on time, and provided customer service by addressing inquiries and resolving issues.
- Followed routes and instructions from managers, completed deliveries within the allotted time, and ensured safe driving in all weather conditions.
- Assisted with training new hires, completed necessary logs and paperwork, and reported vehicle inspections and incidents, ensuring compliance with safety policies.
Whole Foods Shopper Team Member
Amazon Prime Now
01.2020 - 04.2022
- Loaded and secured Amazon packages, delivered them on time, and provided customer service by addressing inquiries and resolving issues.
- Followed routes and instructions from managers, completed deliveries within the allotted time, and ensured safe driving in all weather conditions.
- Assisted with training new hires, completed necessary logs and paperwork, and reported vehicle inspections and incidents, ensuring compliance with safety policies.
Food Service Associate- U.S. Open Tournament (Seasonal)
Amerivents Event Staffing & Management
08.2017 - 08.2020
- Addressed product and payment inquiries, resolved complaints, balanced cash registers, processed credit card payments, and managed refunds and daily cash funds.
- Prepared, seasoned, and cooked food following recipes or personal judgment, ensuring quality and portioning. Assisted with food arrangement, garnishing, and serving to customers.
- Inspected food preparation and serving areas to ensure safe and sanitary food handling practices, while assisting other cooks during high-demand periods.
Education
Bachelor of Arts - Forensic Psychology, Minor in Human Services
John Jay College of Criminal Justice
New York, NY12.2021
Associate of Arts - Psychology
LaGuardia Community College
Long Island City, NY12.2018
Skills
- Bilingual Case Management (English/Spanish)
- Client Advocacy & Resource Coordination
- Crisis Intervention & Emergency Response
- Documentation & Compliance Management
- Community Outreach & Program Referrals
- Strong Communication & Interpersonal Skills
Accomplishments
- OSHA 30-Hour Construction Safety & Health Certificate
- SST 10-Hour Certificate | Scaffold User Training | Silica Awareness | Flagging Training
- Defensive Driving (American Safety Institute)
- MetLife Foundation Financial Health Early Alert Initiative & ACE Fellowship
- Nutrition and Health Workshop Series (Cornell University)
- Service in Basic Education (NYC Department of Education)
Certification
- New York Defensive Driving (6-Hour Point & Insurance Reduction), American Safety Institute Online, OSHA 30-Hour Construction Safety & Health Certificate, Sky Bridge Restoration,Construction Safety and Health Certificate (OSHA) 30 Hour Certificate, Sky Bridge Restoration
- SST 10-Hour Certificate, SKY Bridge Restoration, 4-Hour Scaffold User Training (SCA-20) Certificate, Skybridge, 2 Hour Silica Awareness Seminar
- Certificate, Skybridge, 4 Hour Supp. Scaffold User Training (SCA-20) Certificate, Skybridge, 4 Hour Flagging Training Certificate, Sky Bridge
- Restoration, MetLife Foundation Financial Health Early Alert Initiative and ACE Fellowship, Nutrition and Health Workshop Series, Cornell University, Service in Basic Education, New York Department of Education, Attendance in Basic Education, New York Department of Education
Languages
English
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Foster Care Case Planner/Case Worker
SCO Family of Services
03.2025 - 09.2025
DocGo Behavioral Health Case Worker
United Staffing Solutions
08.2023 - 12.2023
Social Services Case Manager
TemPositions Health Care
03.2023 - 09.2024
Delivery Driver
Advanced Delivery Service Partner
04.2022 - 06.2022
Whole Foods Shopper Team Member
Amazon Prime Now
01.2020 - 04.2022
Food Service Associate- U.S. Open Tournament (Seasonal)
Amerivents Event Staffing & Management
08.2017 - 08.2020
Associate of Arts - Psychology
LaGuardia Community College
Bachelor of Arts - Forensic Psychology, Minor in Human Services
John Jay College of Criminal Justice