Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse
Texas Children's Hospital
09.2023 - Current
Manage 5-6 nurses and nursing activities on 9-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery ensuring optimal patient outcomes
Mentored new nursing staff members, sharing best practices and offering guidance to ensure a high level of patient care.
Registered Nurse
Dell Children's Medical Center
09.2017 - 09.2023
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Collaborated with interdisciplinary teams during rounds, providing input and advocating for patient needs.
Participated in professional development opportunities to stay current on best practices within the nursing field, applying newly acquired knowledge to improve daily practice.
Supported patients through difficult diagnoses by explaining treatment options, risks, and benefits while addressing any concerns or questions.
Managed medication administration of HRHA drugs safely and accurately while maintaining meticulous documentation in electronic health records systems.
Collaborated with interdisciplinary healthcare teams for seamless care coordination and optimal patient outcomes.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Administered medications and oversaw activities of daily living such as bathing, hygiene, and ambulation.
Licensed Practical Nurse
Kaiser Permanente
09.2015 - 08.2017
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency.
Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Retail Store Manager
Best Buy, Target, American Eagle Outfitters
01.2006 - 12.2013
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Established positive and effective communication among 20-50 employees and organization leadership, reducing miscommunications, and missed deadlines.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.