Shawna Stefankiewicz
Gulf Shores,AL
Summary
Highly motivated professional with 20 years of entrepreneurial, sales, and education experience. Skillfully creates and maintains professional relationships with co-workers, staff and students while managing administrative duties. Eager desire to take on new challenges, strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Multimedia Sales Representative
Gulf Coast Media
Foley , AL
2023.02 - Current
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Fostered relationships with customers to expand customer base and retain business.
- Monitored customer order process and addressed customer issues.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Listened to customer needs to identify and recommend best products and services.
Apparel Printing Store Owner
Indigo Ink, LLC
Salisbury , MO
2017.01 - 2022.09
- Increased business by developing new marketing and promotional strategies.
- Prepared for new product lines and seasonal changes.
- Created and implemented successful business plans for store management.
- Directed and managed employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision-making.
English Teacher/Advisor
Salisbury High School
Salisbury , MO
2005.08 - 2009.08
- Met with parents and guardians in conference sessions to discuss students' progress.
- Attended professional development training to improve knowledge and skills.
- Guided students on testing techniques and taught standardized test information.
- Prepared informative classroom lectures to engage and educate students.
- Selected and implemented interesting and interactive learning media to increase student understanding of course materials.
- Created events for students as Student Council Advisor such as pep assemblies, team building scavenger hunts, spirit days, and fundraising.
Middle School English Teacher
St. Joseph Catholic School
Salisbury , MO
2001.03 - 2005.08
- Created and implemented student advisory program for student success through fun activities.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Managed classrooms efficiently to cultivate love of learning and disciplinary focus.
- Customized innovative methods and materials to produce effective learning experiences, such as Book Club.
- Handled disciplinary problems with calm and poise and reported escalating issues to principal.
Admissions Representative
The Art Institutes
2000.02 - 2001.03
- Presented information session speeches to explain perks, benefits and details about enrolling.
- Advised students to begin admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.
Admissions Representative
Saint Louis University
St. Louis , MO
1999.07 - 2000.02
- Advised students and assisted with questions or concerns about completing and submitting specific forms and documents.
- Presented information session speeches to explain perks, benefits and details about enrolling.
- Thoroughly reviewed admissions applications and evaluated credentials to approve students for enrollment.
- Met with approximately 60 potential students per semester to support admissions process, answer questions and explain degree programs.
- Highlighted campus amenities and features by directing campus tours.
- Planned and managed special presentations and activities for potential enrollees by working closely with other staff.
- Verified student information and overall application completeness.
- Provided student support throughout admissions process.
- Converted leads to enrollments.
Admissions Counselor
Central Methodist University
Fayette , MO
1998.05 - 1999.01
- Documented, maintained and tracked prospective student applications.
- Supported students with filling out college application forms.
- Assisted students in career planning and provided scholarship facilities to deserving students.
- Improved relationships with multiple university departments to assure student success.
- Received incoming calls from potential students and provided detailed information about institution.
- Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
- Processed admissions applications and transcript requests to facilitate student enrollment.
Education
Master of Arts - Education
Central Methodist University
Fayette, MO05.2003
Bachelor of Arts - Business Administration And Psychology
Central Methodist University
Fayette, MO05.1998
Skills
- Work Planning and Prioritization
- New Business Development
- Issue Resolution
- Verbal and Written Communication
- Problem Anticipation and Resolution
- Student Recruitment
- Originality and Creativity
- Rapport Building
Certification
- Licensed Life and Health Insurance
Timeline
Multimedia Sales Representative
Gulf Coast Media
2023.02 - Current
Apparel Printing Store Owner
Indigo Ink, LLC
2017.01 - 2022.09
English Teacher/Advisor
Salisbury High School
2005.08 - 2009.08
Middle School English Teacher
St. Joseph Catholic School
2001.03 - 2005.08
Admissions Representative
The Art Institutes
2000.02 - 2001.03
Admissions Representative
Saint Louis University
1999.07 - 2000.02
Admissions Counselor
Central Methodist University
1998.05 - 1999.01
Master of Arts - Education
Central Methodist University
Bachelor of Arts - Business Administration And Psychology
Central Methodist University
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