Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Shawna Tarkington

Richmond,VA

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

3
3
years of professional experience

Work History

Research Assistant

University of Richmond
Richmond, VA
05.2025 - 08.2025
  • Assisted in data collection and management using specialized software tools.
  • Collaborated with faculty to prepare research materials and presentations.
  • Performed literature reviews to ensure accuracy of results.

Host

Firebirds Wood Fired Grill
Richmond, Virginia
12.2024 - 05.2025
  • Managed reservation system to ensure efficient table assignments for diners.
  • Addressed guest inquiries and provided information about menu items enthusiastically.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

FOH Cashier

Panera Bread
Mechanicsville, VA
03.2023 - 08.2024
  • Processed customer transactions efficiently using point-of-sale system.
  • Greeted customers warmly and courteously upon entering the store.
  • Cross-trained in various departments within the store as needed.

FunPix Team Lead

Kings Dominion- Merchandise
Doswell, Virginia
04.2022 - 08.2024
  • Assisted in training new staff on product knowledge and customer service.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Provided support to junior staff during peak periods of workloads.

Crew Member

Chipotle Mexican Grill
Mechanicsville, VA
10.2022 - 08.2023
  • Assisted customers with menu selections and provided excellent service.
  • Stocked supplies and organized inventory to meet daily demands.
  • Prepared quality products while maintaining portion control and presentation within service goal times.

Education

Bachelor of Arts - Global Studies/Russian Studies

University of Richmond
Richmond, Virginia
05-2028

Associate of Science -

Rappahannock Community College
Warsaw, VA
05-2024

STEM At Work Certificate -

Rappahannock Community College
Warsaw, VA
05-2024

Skills

  • Customer service excellence
  • Team collaboration
  • Workstation setup
  • Food preparation
  • Multitasking and prioritization
  • Effective communication

Affiliations

  • Volunteer with RVA RapidTransit
  • Chesapeake Bay Steward

References

References available upon request.

Timeline

Research Assistant

University of Richmond
05.2025 - 08.2025

Host

Firebirds Wood Fired Grill
12.2024 - 05.2025

FOH Cashier

Panera Bread
03.2023 - 08.2024

Crew Member

Chipotle Mexican Grill
10.2022 - 08.2023

FunPix Team Lead

Kings Dominion- Merchandise
04.2022 - 08.2024

Bachelor of Arts - Global Studies/Russian Studies

University of Richmond

Associate of Science -

Rappahannock Community College

STEM At Work Certificate -

Rappahannock Community College

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