Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ty Triplett

Puyallup,WA

Summary

Proven leader and efficient problem-solver, I excelled at PetSmart by enhancing team performance and exceeding sales targets through expert sales coaching and effective task delegation. Skilled in store operations and cash handling, my friendly demeanor and dependability fostered a loyal customer base and drove repeat business. Achieved significant improvements in customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Associate Lead With Keys

PetSmart
03.2021 - Current
  • Enhanced team performance by providing regular coaching, guidance, and constructive feedback on individual and group tasks.
  • Streamlined daily operations for improved efficiency through the implementation of innovative organizational systems.
  • Oversaw store operations by counting cash drawers and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.

Cashier

Petsmart
03.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Pet Care Assistant

PetSmart Charities
03.2021 - Current
  • Maintained a clean and safe environment for pets through regular cleaning, sanitizing, and organizing of facility spaces.
  • Consistently exceeded client expectations by going above and beyond in providing exceptional care for their pets while under my supervision.
  • Provided exceptional customer service with prompt responses to inquiries and addressing concerns related to pet care.
  • Supported veterinary staff during examinations and procedures, contributing to seamless pet healthcare services.
  • Administered medications according to veterinarian instructions, ensuring optimal pet health outcomes.
  • Contributed to team success with effective collaboration in daily tasks such as feeding, walking, and cleaning duties.
  • Assisted in the successful adoption process for numerous animals by providing accurate information to potential adopters.
  • Managed appointment schedules efficiently, allowing for timely check-ins and check-outs of pets under care.
  • Reduced stress levels in pets by utilizing calming techniques during grooming sessions or medical treatments.
  • Assured proper handling of emergency situations by following established protocols for first aid or escalating issues to veterinary staff as needed.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.

Education

GED -

Job Corps
Nampa, ID
07.2017

Skills

  • Store operations
  • Cash handling proficiency
  • Training and mentoring
  • Task Delegation
  • Sales Coaching
  • Bank Deposits
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible

Timeline

Associate Lead With Keys

PetSmart
03.2021 - Current

Cashier

Petsmart
03.2021 - Current

Pet Care Assistant

PetSmart Charities
03.2021 - Current

GED -

Job Corps

Similar Profiles

CREATE PROFILE
Ty Triplett