SHAWNAE D. ADAMS-DAVIS
Chicago,IL
Summary
Hardworking and reliable professional recognized for strong leadership, excellent time management, and outstanding customer service skills. Known for building positive relationships, adapting to new challenges, and excelling in both team-oriented and independent roles. Dependable, professional, and highly motivated with a proven ability to support organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx Ground
08.2024 - 09.2025
- Directed daily operations to enhance efficiency and improve workflow effectiveness.
- Created and delivered comprehensive training initiatives aimed at improving new team members' grasp of service protocols and operational standards.
- Developed and executed inventory management strategies to support efficient stock control and waste reduction.
- Engaged with management to implement targeted initiatives aimed at boosting customer satisfaction levels.
- Implemented food safety protocols and maintained exceptional cleanliness to enhance operational efficiency.
- Organized and led team meetings to ensure goal alignment, troubleshoot issues, and foster a positive work environment.
Shift Leader
Potbelly Sandwich Works
04.2021 - 08.2023
- Managed daily operational activities to enhance productivity and streamline processes.
- Developed and implemented training programs to enhance new team members' understanding of service protocols and operational standards.
- Developed and executed inventory management strategies to enhance stock efficiency and reduce waste.
- Engaged with management to elevate customer satisfaction levels through targeted staff performance improvements.
- Ensured adherence to food safety regulations and maintained high cleanliness standards to support operational efficiency.
- Conducted regular team meetings to align on goals, resolve issues, and enhance workplace morale.
Daycare worker
CDJ Amazing Tott
03.2020 - 01.2021
- Created and facilitated engaging activities aimed at enhancing children's developmental skills and nurturing a supportive environment.
- Enhanced student learning by providing support for homework projects and daily educational tasks.
- Facilitated regular discussions with parents to enhance awareness of children's educational and behavioral development.
- Managed daily operations to ensure a safe and stimulating environment for children.
- Developed and implemented educational programs tailored to age groups to support effective learning.
- Developed and supported behavioral management strategies aimed at fostering constructive relationships among children.
- Engaged with parents to explore child development topics and resolve concerns to enhance support.
- Oversaw maintenance of cleanliness and organization in play areas and supplies to enhance educational experiences.
Education
Bachelor of Arts Degree - undefined
Stillman College
Tuscaloosa, ALSkills
- Leadership & Team Management
- Time management & Organization
- Problem Solving & Decision Making
- Customer Service & Relationship Building
- Adaptability & Quick Learning
- Heavy lifting
- Warehouse safety
- Cash handling
- Positive attitude
- Cleaning and sanitizing
- Workplace safety
Certification
ServSafe Certification- March 2028
Permanent Employee Registration Card- May 2027
Timeline
Package Handler
FedEx Ground
08.2024 - 09.2025
Shift Leader
Potbelly Sandwich Works
04.2021 - 08.2023
Daycare worker
CDJ Amazing Tott
03.2020 - 01.2021
Bachelor of Arts Degree - undefined
Stillman College