Cody Talbot
Albuquerque,NM
Summary
Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations.
Talented Asset Protection Associate highly effective at completing facility patrols, checking belongings and maintaining visible presence in store. Well-coordinated and highly trained professional with knowledge of defensive tactics and excellent conflict management skills. Bringing three years' experience in the field and looking for permanent role with room for advancement.
Overview
8
8
years of professional experience
Work History
Asset Protection Team Lead
Wal
Los Lunas, NM
05.2022 - 03.2024
- Developed and implemented strategies to reduce shrinkage and protect assets.
- Monitored store operations for compliance with safety, security, and loss prevention regulations.
- Created a team of Asset Protection Associates through recruitment, interviewing, training, scheduling, and performance evaluation.
- Analyzed data trends in order to identify potential areas of vulnerability or risk.
- Coordinated investigations into suspicious activity and thefts.
- Identified opportunities for improvement within the department's processes and procedures.
- Conducted audits on high-value items to ensure accuracy of inventory records.
Asset Protection Investigator
Walmart
Los Lunas, NM
03.2021 - 05.2022
- Conducted investigations into internal and external theft, employee misconduct, and other policy violations.
- Monitored store surveillance cameras to detect suspicious activity or criminal behavior.
- Provided security for employees and customers in the store environment.
Customer Service Manager
Walmart
Albuquerque, NM
06.2016 - 03.2021
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Cashier
Smiths Food And Drug
Albuquerque, NM
11.2015 - 06.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
Associate of Science - Criminal Justice
Everest University Online - Tampa
Seffner, FL05-2016
Skills
- Risk Mitigation
- Investment Strategy Development
- Theft Reports
- Capital Improvement Project Leadership
- Inventory Upkeep
- Asset Optimization
- Trend Analysis
- Department Reviews
- Inventory Management
- Validation Protocols
- Risk Management
- Incident Reporting
- Eas Auditing Proficiency
- Cctv Tracking
- Loss Prevention Background
Timeline
Asset Protection Team Lead
Wal
05.2022 - 03.2024
Asset Protection Investigator
Walmart
03.2021 - 05.2022
Customer Service Manager
Walmart
06.2016 - 03.2021
Cashier
Smiths Food And Drug
11.2015 - 06.2016
Associate of Science - Criminal Justice
Everest University Online - Tampa