Shawna L. Hardin
Columbia,United States
Summary
Accomplished Sales Representative, adept in customer relationship building and complex problem-solving, consistently exceeding sales targets. Leveraged interpersonal communication skills and product knowledge to enhance client rapport and network. Proven track record in improving sales and profitability, demonstrating a results-driven approach with a focus on achieving and surpassing goals. Enthusiastic professional with expertise in communication and negotiating.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
LeafGuard Holdings
06.2023 - 09.2024
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Built strong client rapport to establish diversified network of connections.
Data Input Specialist
ATNA Consulting Services
08.2018 - 05.2023
- Played a key role in the successful migration of company data to a new system, ensuring minimal downtime and loss of valuable information.
- Expedited project completion timelines by consistently performing accurate and efficient data input tasks.
- Used computer software to store and retrieve data.
General Manager
Frank & Gray
03.2016 - 10.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Associate of Science - Business
Trident Technical College
Charleston, SC05.2010
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Sales Presentations
- Sales closing
- Negotiation Tactics
- Objection handling
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Certification
- Certified Yoga Instructor
Extended Work History
The Art of Creating - Assistant Manager, Website Development
Mount Pleasant, SC 03/2015 to 03/2016
- Created new Operations, POS, and Business/Employee Manuals to streamline communication and consistency.
- Maintained all vendor correspondence and third-party operational needs including security, software, hardware and network.
- Managed all shipping, receiving, inventory and product pricing for over 44,000 items.
Seeking Indigo - Manager, Wellness Consultant, Yoga Director
Charleston, SC 11/2011 to 02/2015
- Managed day-to-day operations, including supervision and assignment
delegation for thirty-member team.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Implemented Yoga program including new instructors, teaching classes, workshops, promotions and class schedule.
References
Betsy Barrineau, Colleague
Address: Charleston, SC
Phone: 803.718.0727
Email: betsybarrineau@gmail.com
Kathryn Peters, Seeking Indigo Owner
Address: Los Angeles, CA
Phone: 843.819.1450
Email: katpeters@me.com
Robert Holt, Past Client & Friend
Address: Charleston, SC
Phone: 843.324.1161
Email: holt.robert@gmail.com
Joel Cardwell, Friend
Address: Mount Pleasant, SC
Phone: 317.850.0853
Email: joelsellscharleston@gmail.com
Tricialynn DeQuarto, Friend
Address: Port Saint Lucie, FL
Phone: 303.264.9971
Email: tdequarto15@gmail.com
Timeline
Sales Representative
LeafGuard Holdings
06.2023 - 09.2024
Data Input Specialist
ATNA Consulting Services
08.2018 - 05.2023
General Manager
Frank & Gray
03.2016 - 10.2017
Associate of Science - Business
Trident Technical College
- Certified Yoga Instructor
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