Shawnay Bowen
Redford
Summary
Dedicated security professional with a strong background at Securitas Security Services USA, skilled in incident reporting and surveillance. Proven ability to enhance safety through effective patrol operations and emergency response. Committed to delivering exceptional customer service while training new officers to uphold security protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Dearborn, MI
08.2023 - 06.2025
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to detect and deter potential security breaches.
- Responded promptly to incidents, maintaining calm and implementing emergency procedures.
- Documented daily activities, incidents, and observations in detailed reports.
- Assisted in training new officers on protocols and security measures.
- Provide customer service to our clients by carrying out safety and security protocols
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Direct Care Worker
Home Instead
Livonia, MI
01.2021 - 11.2023
- Assisted clients with daily living activities to enhance quality of life.
- Implemented personalized care plans to address individual client needs.
- Monitored client health and wellbeing, promptly reporting changes to supervisors.
- Collaborated with families and healthcare professionals to coordinate care services.
- Monitored and assisted residents through individual service plans.
Sales Associate
Vip Wear
Detroit, MI
08.2021 - 08.2022
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays, ensuring visual appeal and organization.
- Collaborated with team to achieve daily sales goals and improve customer service.
- Achieving established goals
- Increasing store sales
Education
High School Diploma -
My Virtual Academy
Oak Park, MISkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Surveillance
- Security equipment operation
- Patrol operations
Certification
Certified nursing assistant
Timeline
Security Officer
Securitas Security Services USA
08.2023 - 06.2025
Sales Associate
Vip Wear
08.2021 - 08.2022
Direct Care Worker
Home Instead
01.2021 - 11.2023
High School Diploma -
My Virtual Academy
Cna certfication
Learned the basic training to become a certified nursing assistant