Shawnda Mobley
Irvington,NJ
Summary
Dynamic Security Control Center Operator with Novartis Pharmaceuticals, skilled in crisis management and CCTV monitoring. Proven track record in enhancing patient safety through meticulous incident reporting and compliance with health regulations. Adept at fostering collaboration with law enforcement, ensuring effective incident response and maintaining a secure environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Security Control Center Operator
Novartis Pharmaceuticals/ Securitas Security Services
East Hanover, NJ
07.2008 - Current
- Monitored security systems to detect and respond to incidents effectively.
- Assisted in maintaining accurate logs for all security activities and incidents.
- Supported incident response by communicating with relevant teams promptly.
- Collaborated with team members to ensure adherence to safety protocols.
- Participated in training sessions to enhance knowledge of emergency procedures.
- Maintained strict compliance with industry regulations through consistent monitoring, reporting, and enforcement of security policies.
- Developed strong working relationships with local law enforcement agencies, enhancing collaboration during joint operations or investigations.
- Supported management in conducting thorough investigations into security incidents, providing timely reports on findings and resolutions.
- Facilitated smooth transitions during shift changes by thoroughly documenting activities and sharing critical information with incoming operators.
- Responded quickly to emergency situations to assess and deflect issues.
- Reviewed and assessed adverse event reports for compliance with regulatory standards.
- Trained on drug safety practices and regulatory requirements.
- Improved patient safety by accurately reviewing and processing adverse event reports.
- Designated mandatory reporter for suicide prevention situations. Connected persons wit Law enforcement.
- Responder for drug over dose situations. Connect persons with law enforcement
- Oversaw entry and exit of up to 3,000 employees and visitors daily.
Education
Bachelor of Science - Psychology
The University of Arizona Global Campus
180 S Arizona Ave Suite #301, Chandler, AZ 8522508-2026
Skills
- Workplace safety
- CCTV monitoring
- Situational awareness
- Patrol operations
- Incident reporting
- Security policy enforcement
- Crisis management
- Observation
- Health and safety compliance
- Incident documentation
- Threat assessment
- Emergency preparedness
- Incident response
- Report preparation
Certification
NJ SORA, NJ State Police - 05/2026
Timeline
Security Control Center Operator
Novartis Pharmaceuticals/ Securitas Security Services
07.2008 - Current
Bachelor of Science - Psychology
The University of Arizona Global Campus