Shawndella Price
3006 Walnut Street Bryant,AR
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
19
19
years of professional experience
Work History
Certified Nursing Assistant
Evergreen on Stagecoach
Bryant, AR
03.2024 - Current
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
Substitute Teacher
Kelly Services
Bryant, AR
10.2023 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Supported special needs students by providing individual instruction as needed.
- Provided notes and reports on school day activities to primary teacher.
- Assisted with classroom management issues when needed.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Ensured that each student had access to appropriate materials and resources.
- Promoted a safe and secure atmosphere within the classroom setting.
- Adapted teaching methods to accommodate diverse learning styles.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher's lesson plans.
Patient Care Technician
UAMS Hospital
Little Rock, AR
07.2023 - 10.2023
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Sales Associate
Rainbow Clothing Store
Little Rock, AR
12.2022 - 03.2023
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Certified Nursing Assistant
Arkansas Health Center
Benton, AR
12.2016 - 02.2023
- Alert clinical staff if the patient needs immediate attention
- Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming Greet residents, families and visitors in a friendly, courteous manner
- Complied with HIPAA standards in all patient documentation.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Supported residents with field trips, arts and crafts, music, games.
Order Puller
Maybelline
North Little Rock , AR
09.2016 - 12.2016
- Pulled and packed products from shelves based on customer orders.
- Ensure accuracy and completeness of all orders.
- Used handheld scanners to key in data for packages.
- Used RF scanner to pick items from bins and complete orders.
Shipment Specialist
Lennox Stuggart
Stuttgart, AR
12.2014 - 08.2016
- Collaborated with shift supervisor for loading for location of load.
- Labeled pallets
- Collected and reviewed outgoing data for orders to be shipped
- Examined customer order forms for orders
Laundry Attendant
Jefferson Regional Medical
Pine Bluff, AR
12.2012 - 08.2013
- Wash and fold hospital lines and gowns
- Utilized computer systems to enter inventory for lines going to each department in JRMC patient systems
- Operated switchboard on the night shift
- Promoted agency products to customers in person, on the telephone and in writing
- Scheduled pick up with family members for special linen arrangements.
Stock Loader/Customer Service Associate
SAJ
Pine Bluff, AR
06.2009 - 11.2012
- Ability to meet, communicate, and interact with Floor supervisors in a courteous and helpful manner in order to give instructions and arrange loads for assembly and pickup for contract obligations
- Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
- Operates handling equipment and ensures safety regulations are followed
- Plans and monitors product storage and dispatch
- Oversees stock replenishment
- Unloaded materials by hand or with equipment to help team meet work demands.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Lead
Tyson Foods
Pine Bluff, AR
08.2005 - 06.2009
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Rotated through series of different stations based on team needs.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
High School Diploma -
Watson Chapel High School
Pine Bluff, AR05.2005
Skills
- Good work ethic
- Information documentation
- Speaking clearly
- Training & development
- Team management
- Relationship building
- Decision-making
- Communication
- Critical thinking
- Friendly, positive attitude
- Team building
- Computer skills
- Supervision & leadership
- Activities of Daily Living ADL Support
References
- Brittany Neal-Allen (870) 540-5458
- Megan Cassil (501) 860-4572
- Cierra Vance Yates (501) 993-7526
- Devonta Crowell (501) 347-9989
- Alicia Pollen (501) 467-4846
Timeline
Certified Nursing Assistant
Evergreen on Stagecoach
03.2024 - Current
Substitute Teacher
Kelly Services
10.2023 - Current
Patient Care Technician
UAMS Hospital
07.2023 - 10.2023
Sales Associate
Rainbow Clothing Store
12.2022 - 03.2023
Certified Nursing Assistant
Arkansas Health Center
12.2016 - 02.2023
Order Puller
Maybelline
09.2016 - 12.2016
Shipment Specialist
Lennox Stuggart
12.2014 - 08.2016
Laundry Attendant
Jefferson Regional Medical
12.2012 - 08.2013
Stock Loader/Customer Service Associate
SAJ
06.2009 - 11.2012
Lead
Tyson Foods
08.2005 - 06.2009
High School Diploma -
Watson Chapel High School