Shawn E. Smalls
Charlotte,NC
Summary
Solid team player outgoing, with a positive demeanor. Skilled in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to a companies success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
After-School Teacher
Greater Enrichment Program. Inc
12.2023 - Current
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Organized extracurricular events and field trips, further enhancing the educational experience for students outside of the classroom setting.
- Developed and implemented classroom routines to address varying student needs.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
Sales Associate
Foot Locker
09.2023 - 12.2023
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Camp Counselor
Mallard Creek Learning Center
05.2023 - 08.2023
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Facilitated conflict resolution between campers when necessary, promoting healthy communication skills within the group dynamic.
Stock Associate
Food Lion Grocery
08.2021 - 01.2022
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
Education
High School Diploma -
North Mecklenburg High School
Huntersville, NC06.2022
Skills
- Program Design
- Time Management
- Inventory Management
- Patience and Empathy
- Computer Proficiency
- Classroom Management
- Team Teaching and Collaboration
- Merchandise Display
- Sales Strategies
- Brand Promotion
- Relationship Building
- Team Leadership
- Arts and crafts knowledge
Timeline
After-School Teacher
Greater Enrichment Program. Inc
12.2023 - Current
Sales Associate
Foot Locker
09.2023 - 12.2023
Camp Counselor
Mallard Creek Learning Center
05.2023 - 08.2023
Stock Associate
Food Lion Grocery
08.2021 - 01.2022
High School Diploma -
North Mecklenburg High School
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