SHAWNEE BOLOTAS
LOCKWOOD,MT
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
11
11
years of professional experience
Work History
Paraprofessional
Lockwood School District
08.2023 - Current
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Team Lead
WALMART - BILLINGS
11.2017 - 08.2022
- Maintain a clean and friendly work environment
- As team lead, I assign daily tasks, work the cash office ensuring the counts are correct
- At times I fill in helping in daily operations in loss prevention and customer service along with a wide range of other duties at the front of the store.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Waitress
FATTY'S
11.2016 - 02.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Waitress
GRUB BOX
01.2015 - 06.2016
- Maintained a clean and friendly work environment, while working the register and waiting on tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Lunch Cook
EMERY COUNTY SCHOOL DISTRICT
09.2014 - 05.2016
- We started our day by preparing meals for the students, while keeping a clean and sanitary work area
- Once lunch was prepared, we would serve each student then clean the kitchen and prepare for the next day.
- Diversified the establishment''s offerings by regularly experimenting with new recipes and techniques, consistently keeping the menu fresh and exciting for patrons.
- Implemented strict food safety standards, reducing incidents of foodborne illnesses in the establishment.
Waitress
R PIZZA PLACE
10.2012 - 01.2015
- Made several personal pizzas’ for very enjoyable people, while also learning to run the phones and registers while serving the in-store customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
EMERY HIGH SCHOOL
CASTLE DALE, UTSkills
- Conflict Resolution Techniques
- Verbal and Written Communication
- Behavior Improvements
- Cash Handling
- Credit Card Applications
- Multi-Line Phone Talent
- Order Fulfillment
- Staff Training
- Account Management
- Customer Care
- Price Memorization
- Assist Customers
Timeline
Paraprofessional
Lockwood School District
08.2023 - Current
Team Lead
WALMART - BILLINGS
11.2017 - 08.2022
Waitress
FATTY'S
11.2016 - 02.2017
Waitress
GRUB BOX
01.2015 - 06.2016
Lunch Cook
EMERY COUNTY SCHOOL DISTRICT
09.2014 - 05.2016
Waitress
R PIZZA PLACE
10.2012 - 01.2015
High School Diploma -
EMERY HIGH SCHOOL
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