Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Shawnee' Cunningham

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable worker offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

5
years of professional experience

Work History

Carvel Ice Cream Store

Cashier
05.2022 - 08.2023

Job overview

  • Processed refunds and exchanges in accordance with company policy.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.

Madrag

Cashier
04.2021 - 07.2021

Job overview

  • Processed refunds and exchanges in accordance with company policy.
  • Answered questions about store policies and addressed customer concerns.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Upsold additional products and services to customers, increasing revenue.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Bloomfield Steak And Seafood House

Bus Boy
07.2018 - 07.2018

Job overview

  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Improved customer satisfaction by promptly clearing tables and ensuring a clean dining area.
  • Contributed to team efficiency by assisting in food delivery during peak hours.
  • Upheld restaurant cleanliness standards by regularly sweeping floors, wiping down surfaces, and removing trash throughout each shift.
  • Assisted customers with carry-out service.
  • Enhanced restaurant atmosphere by keeping dining spaces clean, organized, and visually appealing.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Addressed customer complaints and inquiries to verify satisfaction.

Education

Donald M Sr. School of Technology
498-544 W Market St, Newark, NJ 07107

High School Diploma
05.2021

Skills

  • Cash Management
  • Money Handling
  • Cash handling and management
  • Conflict Resolution
  • Team Leadership
  • Staff Mentoring
  • Active Listening
  • Sales Techniques Mastery
  • Regulatory Compliance
  • Honest and Dependable
  • Creative Thinking

Timeline

Cashier

Carvel Ice Cream Store
05.2022 - 08.2023

Cashier

Madrag
04.2021 - 07.2021

Bus Boy

Bloomfield Steak And Seafood House
07.2018 - 07.2018

Donald M Sr. School of Technology

High School Diploma
Shawnee' Cunningham