Shawnie Smith
Breaux Bridge,LA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Alarm Dispatcher
Acadian Total Security
08.2023 - Current
- Directed investigations to verify and resolve customer or shipper complaints.
- Maintained updated and detailed records of calls in physical and electronic database.
- Reported any incidents immediately to local law enforcement.
- Watched both live and recorded video surveillance footage.
- Recorded time, date and location of incidents.
- Monitored activities captured on cameras to inform authorities of suspicious activities.
- Operated and maintained surveillance equipment.
COVID-19 Screener
Lafayette General Medical Center
11.2019 - 07.2021
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
Cargiver
Arc Of St Martinville
05.2017 - 02.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
Caregiver
Private Care
09.2015 - 05.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Diploma -
SMSH
Saint Martinville, LA05.2016
Skills
- Telephone etiquette
- Customer service
- Stress management
- Problem-solving
- Attention to detail
- Quick decision-making
- Critical thinking
Timeline
Alarm Dispatcher
Acadian Total Security
08.2023 - Current
COVID-19 Screener
Lafayette General Medical Center
11.2019 - 07.2021
Cargiver
Arc Of St Martinville
05.2017 - 02.2018
Caregiver
Private Care
09.2015 - 05.2017
Diploma -
SMSH