Shawnna Lindsay
Pennington Gap,VA
Overview
3
3
years of professional experience
Work History
Manager
Food City
Pennington Gap, VA
10.2022 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led a team of 15 employees, ensuring high productivity and excellent customer service.
- Monitored staff performance and addressed issues.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
LPN - LPN
Lee High School
Ben Hur, VA05-2025
High School Diploma -
Lee High School
Ben Hur, VA05-2024
Skills
- Patient care
- Goal setting
- Customer service
- Time management
- Team collaboration
- Work prioritization
Timeline
Manager
Food City
10.2022 - Current
LPN - LPN
Lee High School
High School Diploma -
Lee High School