A flight attendant with 33 years of experience, providing customer service and safety. President of the homeowners association for six years, leading, managing, and budgeting for 122 homes. Sole proprietor of SOS Images, a portrait photography business. Proactive media and marketing director with expertise in developing, implementing, and strengthening marketing plans. Offers an analytical, proactive approach to revamping strategies to meet changing needs—talent for directing creative efforts and brand engagement combined with a history of surpassing objectives.
Hi, I’m
Shawn O. Smith
Medina,OH
Summary
Overview
39
years of professional experience
3
years of post-secondary education
Work History
Arizona State UniversityTempe
Media and Market Director
09.2020 - Current
Job overview
- Friends of DBA Diamond Blackfan Anemia), a 501c Coordinating fundraising for scientific research and family support., Digital Photography | BFA in Digital Photography, Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed
- Design of graphic content
- Exercised artistic sensitivity and skill to plan the composition, lighting, background, and color values of each assignment
- Photo and video edition
- Photographed high-quality images for both print and digital distribution
- Planned, scheduled, and executed all aspects of conventional photography, including ‘on-location’ procedures and studio shoots
- Set up, mount, or install photographic equipment and cameras
- Video and audio capture
- SOFTWARE
- Adobe Lightroom Abobe Photoshop Microsoft Office Canva
Medina
President
06.2017 - Current
Job overview
- Country Lake HOA at Fox Meadow
- Actively engage and energize volunteers, board members, event committees, and contracted workers
- Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results
- Choosing a course of action to define the objectives of the organization
- Develop relationships with other associations, industry, and government officials
- Work Experience
- Education
- Skills
- Volunteering in the homeowners' best interest
- Facilitate the decision-making process for the executive board of the organization as well as the general meetings
- Hold annual meetings with homeowners
- Managed the organization's funds and budgeting
- Manage the overall policy of the organization
- Responsible for managing finance and reporting to the homeowners.
Strongsville
Media / Marketing Director / Board menber
02.2014 - Current
Job overview
- Friends of DBA
- Developed marketing plans and strategies
- Created and executed marketing campaigns
- Create graphic elements such as logos, banners, buttons, etc
- Design websites for the organization
- Designed posters, info-graphics, advertorials, and marketing paraphernalia
- Upgrading the brand image of the company
- Networking and communication with other parties
- Spearheaded multimedia marketing campaigns.
SOS ImagesMedina
Owner/operator
01.2005 - Current
Job overview
- Making strategic plans by making promotions to beat rival businesses
- Formulates pricing policies by reviewing service activities, determining additional needed sales promotion, and studying trends
- Work with clients to identify requirements
- Customer service, sales, and marketing
- Photo and video editing
- Photographed high-quality images for both print and digital distribution
- Planned, scheduled, and executed all aspects of conventional photography, including ‘on-location’ procedures and studio shoots.
United AirlinesCleveland
Senior flight attendant
12.1989 - Current
Job overview
- Worked as a team member to provide excellent customer service to passengers
- Delivered in-flight service, including safety demonstrations and meal service
- Checked and maintained safety and emergency equipment
- Responded to passenger inquiries and requests
- Worked closely with other crew members to ensure the safety and comfort of all passengers
- Conducting crew briefings and ensuring their knowledge of emergency and safety procedures are up to date
- Responsible for safety, security and management of in-flight emergencies
- Tasked with inspiring and maintaining world-class levels of customer service.
United AirlinesCleveland
Senior Inflight Supervisor
08.1998 - 09.2001
Job overview
- Supervised 900 inflight crew to ensure safety and compliance with company policies
- Investigated and resolved customer complaints
- Trained new inflight crew on safety procedures and company policies
- Coach and counsel employees to ensure that each work process is carried out according to company policies
- Training and orientation of new employees
- Worked with the Union with disciplinary in contractual infractions
US Air ForceOffutt Air Force Base
Photographic
04.1984 - 08.1986
Job overview
- Care and management of equipment and facilities
- Knowledge of mechanical procedures dealing with industrial photographic printing machines, both analog and digital
- Used schematics and test equipment for component-level repair
- Troubleshot and repaired electronics
- Basic knowledge of plumbing and corrosion control
- Basic knowledge of electrical work
- Repair any photographic equipment, mechanical, electrical, and optics.
Education
Arizona State UniversityTempe, AZ
Bachelor of Arts from Digital Photography
09.2020 - Current
University Overview
Skills
Analytical problem solver
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Quote
Many people today believe that cynicism requires courage. Actually, cynicism is the height of cowardice. It is innocence and open-heartedness that requires the true courage—however often we are hurt as a result of it.
Timeline
Arizona State University
Bachelor of Arts from Digital Photography
09.2020 - Current
Media and Market Director
Arizona State University
09.2020 - Current
President
06.2017 - Current
Media / Marketing Director / Board menber
02.2014 - Current
Owner/operator
SOS Images
01.2005 - Current
Senior Inflight Supervisor
United Airlines
08.1998 - 09.2001
Senior flight attendant
United Airlines
12.1989 - Current
Photographic
US Air Force
04.1984 - 08.1986
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