Shawn Reese Lewis
Gillette,WY
Summary
Escrow Officer with strong knowledge of escrow process, title process and company policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of Residential real estate transactions and accompanying title insurance policies and endorsements required to support high producing team.
Overview
19
19
years of professional experience
Work History
Escrow Officer
First American Title
06.2013 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
- Assisted in training new employees on company policies, procedures, and software systems used in the escrow process.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Checked signatures and legal descriptions for accuracy and integrity.
Broker Associate
Real Estate Center
01.2012 - 03.2013
- Increased client satisfaction by providing personalized investment advice and developing tailored financial plans.
- Built strong relationships with clients, resulting in a high rate of referrals and repeat business.
- Conducted thorough market research to identify profitable investment opportunities for clients.
- Enhanced brokerage reputation by consistently meeting and exceeding sales targets.
- Assisted first-time homebuyers in navigating the complexities of purchasing property.
- Evaluated property values using comparative market analysis techniques to advise clients on pricing strategies.
- Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential, commercial and land properties.
- Successfully closed challenging deals by employing creative problem-solving skills during negotiations.
- Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
- Maintained detailed databases of recent sales and on-market listings for easy analysis and reporting.
Owner/Broker
Woodland Realty Group
01.2010 - 01.2012
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed day-to-day business operations.
Receptionist
Custer Clinic
03.2009 - 01.2010
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Broker Associate
Coldwell Banker LWB, LLC
11.2004 - 09.2008
- Increased client satisfaction by providing personalized investment advice and developing tailored financial plans.
- Increased client satisfaction by providing personalized real estate services and advice tailored to individual needs.
- Developed effective marketing strategies for property listings, resulting in faster sales and higher closing rates.
- Negotiated favorable contract terms on behalf of clients for successful transactions and positive outcomes.
- Conducted comprehensive market analysis to accurately price properties and attract potential buyers.
- Managed multiple property transactions simultaneously while maintaining excellent organization and communication skills.
- Assisted clients with navigating complex mortgage processes, ensuring smooth financing arrangements for property purchases.
Education
No Degree - Mortgage Loan Originator
Affinity MLO Training Academy
Cerritos, CA12.2023
Master of Science - Nursing
George Mason University
Fairfax, VAHigh School Diploma -
Longmont High School
Longmont, CO06.1989
Skills
- Title Clearance
- Escrow Standards
- Legal Requirements
- Closing Process Management
- Lender Relations
- Closing Document Preparation
- Funds Disbursement
- Contracts Understanding
- Title Document Review
- Closing Disclosure
- Loan Document Packages
- Real Estate Closing Processes
- Notary Public Certification
- Document Preparation
- Attention to Detail
- Relationship Building
- Real Estate Transactions
- Escrow Management
- Title Insurance Knowledge
- Fraud Detection
- Ethical Conduct
Timeline
Escrow Officer
First American Title
06.2013 - 12.2023
Broker Associate
Real Estate Center
01.2012 - 03.2013
Owner/Broker
Woodland Realty Group
01.2010 - 01.2012
Receptionist
Custer Clinic
03.2009 - 01.2010
Broker Associate
Coldwell Banker LWB, LLC
11.2004 - 09.2008
No Degree - Mortgage Loan Originator
Affinity MLO Training Academy
Master of Science - Nursing
George Mason University
High School Diploma -
Longmont High School
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