Shawnta Adams
Raytown,MO
Summary
Multi-skilled, driven, professional hard worker with the all the capabilities to get the job done and done right
Overview
21
21
years of professional experience
Work History
Order Fulfillment Associate
Grainger Distribution Center
11.2015 - Current
- Receive and review new orders, locate requested merchandise, and promptly initiated processing.
- Followed procedures at all times for personal and team safety.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Operate pie equipment and pallet jacks to safely transport and manage materials to and from warehouse.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
Machine Operator
Plastic Packaging Technologies
09.2013 - 10.2015
- Kept production lines running smoothly and efficiently at all times.
- Maintained clean, tidy and safe working environment in packing area.
- Monitored and adjusted machine settings to maintain product quality and accuracy.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Detail Checker/Customer Service Representative
JC Penny Distribution Center
06.2002 - 10.2011
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Event Coordinator Intern
Regal Status
Kansas City, MO
03.2022 - Current
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Help managed event logistics and operations.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Education
High School Diploma -
Westport High
Kansas City, MO06.2001
Skills
- Teamwork and Collaboration
- Issue Resolution
- Prepare Orders
- Quality Assurance and Control
- Customer Experience
- Business Administration
- Time Management
- Event Coordination
Timeline
Event Coordinator Intern
Regal Status
03.2022 - Current
Order Fulfillment Associate
Grainger Distribution Center
11.2015 - Current
Machine Operator
Plastic Packaging Technologies
09.2013 - 10.2015
Detail Checker/Customer Service Representative
JC Penny Distribution Center
06.2002 - 10.2011
High School Diploma -
Westport High
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