Dedicated Mental Health Specialist with impressive mental health expertise. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Technician, Specialty
Riverside Medical Center, Inc.
03.2023 - Current
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Communicated with clients to assess mental health needs and develop individualized treatment plans.
Owner/Operator
Harmony Effect Customs
03.2018 - Current
Offer customized apparel and goods using 24 inch plotter cutter and 24 in sublimation printer
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Established foundational processes for business operations.
Trained and motivated employees to perform daily business functions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Conducted audit inspections and independent checks to verify parts and materials.
Mental Health Technician II
DHS
05.2018 - 03.2022
Provided direct care to ensure safety and well-being for adolescent patients with behavioral problems and/or psychiatric disorders
Displayed understanding of basic concepts of safe, supportive, nurturing, therapeutic human interactions
Actively supervised and/or administered therapeutic recreational, educational, and group activities
Efficiently completed clerical work such as Q15 documents on each patient under care, incident reports, disciplinary notes, charting inventory, vital signs, and other various healthcare documents
Assisted teachers, therapists, and nurses in educating patients on various subjects including general studied, social skills, and life skills
Coordinate day-to-day activities of developmentally challenge residents
Performed duties on unit for care, treatment, habilitation and development of persons with developmental disabilities
Provided required personal care services and carried out procedures and techniques geared toward treatments, habilitation and rehabilitation
Provided training and guidance to lower level technician
Performed scheduled patient safety checks and documented results to establish patients' well-being
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel
Applied de-escalation and limit-setting techniques to promote patient cooperation
Assistant Manager
Affordable furniture
01.2016 - 01.2021
Monitored all sale strategies and achieved goals
Determined required shortage awareness as per policies and procedures
Assisted hire sales representatives and achieved all objectives
Maintained record of all attendance record as per staff requirement
Provided training to all representatives in processes
Evaluated reports and executed strategies for process improvement
Coordinated with merchandising team and implemented merchandise placement
Reviewed selling area scorecard on monthly basis
Served as Assistant Manager for 4 years
Oversaw day to day store operations
Managed store inventory
Answered questions from customer, client and guests over phone, email, and in person
Education
No Degree - Real Estate
Kaplan University
Davenport, IA
11.2023
Skills
Mental health counseling
Behavioral health
HIPAA Requirements
Group Therapy
Teamwork and Collaboration
Written Communication
Multitasking Abilities
Critical Thinking
Attention to Detail
Certification
BLS for Healthcare Providers May 2018 to May 2020 Successfully completed the cognitive and skills evaluation in accordance with the curriculum of the American Heart Association Basic Life Support ( CPR and AED) program.