Shawnta Simmons
Antioch,CA
Summary
Reliable, hard-working, problem solver with assistant manager experience. Professional and courteous customer service and conflict resolution skills. Clerical skills include answering a multi-line phone system, creating correspondence, calendaring, and typing 35+ WPM. Knowledgeable in Outlook and Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), Microsoft Office Certified in Word.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Beauty flex
Concord, CA
10.2023 - Current
- Data entry
- Paper work
- Destroy and field
- Customer support
- Manager/Supervisor support
Childcare Provider
Cocokids
Concord, California
11.2022 - Current
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Observed and monitored children's play activities.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Maintained a clean and organized play area.
Waitstaff
Carlton Senior Living
Pleasant Hill, CA
06.2023 - 09.2023
- Serve residents and guests lunch and dinner
- Put order in bistro
- Clean section/kitchen
- Buss table
- Polish silverware
Administrative/Teacher Assistant Intern
Opportunity Junction
Antioch, CA
01.2023 - 04.2023
- Provide prompt and professional interactions with staff, the public, and students
- Correct classwork and enter grades on time
- Tutor students during lab time to learn Microsoft Office Suite
- Answer multi-line telephone system; direct inquiries and relay accurate messages
- Communicate program and community resources to clients and walk-ins
- Organize files, work on projects with deadlines, proctor tests, and complete clerical projects as assigned
Food Preparer
Whole Foods
Walnut Creek, CA
09.2021 - 11.2022
- Prepared a wide variety of food items to order in a fast-paced department
- Paid attention to detail so orders were prepared correctly
- Ensured all food handling and safety protocols were always adhered to
Assistant Manager/Customer Service
Domino's Pizza
Berkeley, CA
12.2014 - 06.2021
- Managed employees, created schedules, and trained new hires
- Answered calls, took orders, and prepped food items to order
- Processed new stock, and vendor invoices, and was responsible for ensuring inventory was consistently maintained
- Provided calm and professional customer service and resolved any complaints
- Cashier duties in a busy atmosphere
Education
High school diploma -
Castlemont high school
Skills
- Customer service
- Conflict resolution
- Clerical skills
- Typing
- Microsoft Office Suite
- Food Service
- Food handling
- Serving
- POS
- Cash register
- Tutoring
- Teaching
- Teamwork and collaboration
- Google drive
- Multitasking
- Relationship building
- Team building
Certification
Administration Assistant, Present
Willing To Relocate
- Antioch, CA
- Concord, CA
- Brentwood, CA
Assessments
- Customer service, Proficient, 10/01/23
- Sales skills, Proficient, 10/01/23
- Work style: Reliability, Proficient, 10/01/23
- Customer focus & orientation, Proficient, 10/01/23
- Front desk agent (hotel), Proficient, 10/01/23
Timeline
Beauty flex
10.2023 - Current
Waitstaff
Carlton Senior Living
06.2023 - 09.2023
Administrative/Teacher Assistant Intern
Opportunity Junction
01.2023 - 04.2023
Childcare Provider
Cocokids
11.2022 - Current
Food Preparer
Whole Foods
09.2021 - 11.2022
Assistant Manager/Customer Service
Domino's Pizza
12.2014 - 06.2021
High school diploma -
Castlemont high school