Shawnta White
Greensboro,NC
Summary
Current student working toward my Bachelors degree in Middle school education with a minor in business. Capable of identifying and quickly closing any knowledge gaps to offer value to my employer and team.
Overview
10
10
years of professional experience
Work History
Hospitality Lead
P.F. Chang’s
Greensboro, NC
10.2022 - Current
- Trained and coached front-of-house and back-of-house teams to improve consistency and guest service.
- Resolved guest concerns promptly, protecting satisfaction and supporting repeat business.
- Monitored inventory, ordering, and vendor relationships to maintain product availability and cost control.
- Scheduled employees based on forecasted demand, balancing labor needs with operational efficiency.
- Enforced health, safety, and sanitation procedures to maintain compliance and inspection readiness.
- Led shift execution, coordinating team communication to deliver smooth restaurant performance.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Managed multiple tables simultaneously while maintaining efficient pacing and guest satisfaction
- Processed payments, balanced checks, and handled cash and card transactions carefully
- Delivered attentive table service, accurately relayed orders, and supported timely meal execution
Daycare Assistant Teacher
ABG Provider Services
Greensboro, NC
05.2025 - 10.2025
- Supported lead teachers with daily lesson preparation and classroom activity setup.
- Supervised children during indoor and outdoor play, maintaining safe, orderly environment.
- Assisted with diapering, toileting, feeding, and hygiene routines with care and consistency.
- Observed children's behavior and development, reporting concerns promptly to lead staff.
- Maintained clean classroom spaces, sanitizing toys, surfaces, and learning materials throughout day.
- Guided small-group activities that encouraged language, motor skills, and social development.
- Communicated calmly with parents and staff regarding child progress, needs, and daily routines.
- Adapted quickly to classroom needs, supporting transitions, arrivals, departures, and schedule changes.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
Youth Group Leader
St.Luke’s Missionary Baptist Church
Morehead City, NC
12.2018 - 06.2021
- Served needs of children as young as 5 years old with profound spiritual instruction on faith and real-world applications.
- Engaged youth through relatable examples of day-to-day challenges from Biblical perspective.
- Taught lessons in faith and responsibility to over 30 children.
- Supported physical, emotional, and spiritual needs of at-risk adolescent youth.
- Advocated for needs of youth with church staff and coordinated resources to meet both individual and group needs.
- Improved long-term outcomes by modeling positive behaviors, attitudes, and life choices.
Shift Leader
Wendy's
New Bern, NC
04.2018 - 08.2020
- Supervised crew during shifts, maintaining service flow and restaurant standards.
- Trained new team members on register procedures, food prep, and cleanliness expectations.
- Monitored food safety, sanitation, and temperature controls to support compliance.
- Resolved customer concerns quickly, preserving service quality and guest satisfaction.
- Balanced cash drawers, verified transactions, and supported secure end-of-shift reconciliation.
In-Classroom Tutor
Avid
Vanceboro, NC
08.2016 - 06.2020
- Coordinated lesson plans, course materials, and discussion questions prior to each session.
- Documented tutoring session details, maintaining accurate and updated files for recordkeeping and billing purposes.
- Tutored students remotely via video calls, online chats, and email.
- Used benchmark assessments to evaluate student progress and tutoring success.
- Diversified teaching styles to meet each student's learning style.
- Brought struggling students up to grade-level performance.
- Delivered expert support for subjects such as science and math.
Education
Bachelor in Education -
Guilford Technical Community College
Jamestown, NC08.2028
Skills
Customer service
Food preparation
Multitasking
Student Advocacy
Planning
Time management
Lesson planning
Skill building
Remote tutoring
Student evaluation
Positive and professional
Student assessment
Recordkeeping
Task delegation
Guest relations
Cleaning and sanitizing
Teamwork and collaboration
Problem-solving
Excellent communication
Cash handling
Organizational skills
Relationship building
Timeline
Daycare Assistant Teacher
ABG Provider Services
05.2025 - 10.2025
Hospitality Lead
P.F. Chang’s
10.2022 - Current
Youth Group Leader
St.Luke’s Missionary Baptist Church
12.2018 - 06.2021
Shift Leader
Wendy's
04.2018 - 08.2020
In-Classroom Tutor
Avid
08.2016 - 06.2020
Bachelor in Education -
Guilford Technical Community College