Shawntane Brown
Philadelphia,PA
Summary
Compassionate and dedicated professional with experience at DaVita, skilled in time management and supportive patient care. Proven ability to enhance patient satisfaction through attentive service and effective communication. Adept at crisis intervention and activity planning, ensuring a safe and organized environment for clients. Committed to fostering positive outcomes in healthcare settings.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Resident Assistant
Gaudenzia DRC
04.2023 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Direct Support Professional
Merakey
03.2021 - 02.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Patient Care Technician
DaVita
01.1998 - 05.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
High School Diploma -
Simon Gratz High School
Philadelphia, PA06-1989
Skills
- Time management
- Team player
- Supportive
- Activity planning
Certification
CPR
Timeline
Resident Assistant
Gaudenzia DRC
04.2023 - Current
Direct Support Professional
Merakey
03.2021 - 02.2023
Patient Care Technician
DaVita
01.1998 - 05.2019
High School Diploma -
Simon Gratz High School
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