Shawntel Mitchell
Aurora,CO
Summary
Dedicated and organized education professional with experience supporting school operations, classrooms, and families in dynamic environments. Currently serving as a Substitute Teacher with Kelly Education, with strong clerical, communication, and customer service skills developed through daily interaction with students, staff, parents, and administrators. Comfortable managing multiple tasks while maintaining confidentiality and professionalism amid frequent interruptions. Seeking to contribute reliable administrative support as a General Education Support Clerk with Aurora Public Schools.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Kelly Education
Aurora & Metro Area
09.2024 - Current
- Support daily school operations across elementary and secondary settings, working closely with front office staff, administrators, and teachers.
- Record attendance, follow procedures, and maintain accurate student-related information in accordance with school and district guidelines.
- Communicate professionally with students, parents, teachers, and administrators in person and by phone.
- Manage classrooms while adapting to frequent interruptions, schedule changes, and shifting priorities.
- Maintain confidentiality when handling student behavior, discipline matters, and sensitive records.
- Assist with clerical and organizational tasks as needed, including organizing materials, distributing documents, and supporting office workflows.
House Manager
Aurora, CO
Aurora, CO
12.2015 - Current
- Organized and maintained comprehensive schedules, appointment records, and communications to ensure seamless coordination within a multi-person household.
- Systematically updated and managed documentation for education, healthcare, and financial records to facilitate informed decision-making.
- Engaged with educational institutions and service providers to ensure timely resolution of issues and follow-up actions.
- Executed various tasks concurrently, maintaining a commitment to accuracy and professional discretion.
Owner / Hairstylist
SRL Beauty
Aurora, CO
01.2009 - 01.2013
- Owned and operated a small business, managing scheduling, record keeping, client communications, and daily administrative operations.
- Oversaw financial transactions, including payments and deposits, while maintaining accurate inventory records and accounting documentation.
- Facilitated high-quality customer interactions to enhance satisfaction and loyalty.
- Maintained confidential client and business records.
Education
Associate of General Studies - Nursing
Community College of Denver
Denver, CO05.2015
License in Cosmetology - Cosmetology
Xenon International School of Hair Design
Aurora, CO05.2007
Skills
Front office and clerical support
Phone etiquette and visitor reception
Data entry, record management, and confidentiality
Customer service and communication (written and verbal)
Organization, scheduling, and time management
Problem-solving and follow-through
Adaptability and positive student interactions
Basic accounting support
Certification
Substitute Authorization
Timeline
Substitute Teacher
Kelly Education
09.2024 - Current
House Manager
Aurora, CO
12.2015 - Current
Owner / Hairstylist
SRL Beauty
01.2009 - 01.2013
Associate of General Studies - Nursing
Community College of Denver
License in Cosmetology - Cosmetology
Xenon International School of Hair Design