Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shawnts Smith

Spokane,WA

Summary

Motivated and conscious individual with over 10 years of experience in direct customer service and strong interpersonal skills. Seeking to leverage these abilities for a rewarding career. Committed to making a positive impact by actively investing in the community and placing a high value on creating safe spaces for personal and professional growth.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Lush Cosmetics
Spokane, WA
09.2022 - Current
  • Facilitated efficient resolution of employee concerns by acting as main point of contact.
  • Maintained current information for staff through active participation in shop calls.
  • Assisted store in achieving financial objectives.
  • Conducted visual merchandising to enhance store display.
  • Onboarded new hires for seasonal and permanent positions.
  • Managed team's training and schedules efficiently.

Administration Assistant

Urban Dental Company
Seattle, WA
04.2019 - 07.2021
  • Scheduling, canceling, and rescheduling appointments
  • Answering incoming calls and emails, and taking messages
  • Processing payments and collecting balances
  • Helping patients fill out forms and answering their questions
  • Filing insurance claims and tracking their progress
  • Filing documents, scanning, copying, and basic accounting

CNA

Touchmark Retirement Community
Spokane, WA
05.2013 - 09.2016
  • Helped patients with daily activities, recorded vitals and assisted in transportation.
  • Relayed information to Head Nurses to ensure patients received appropriate care.
  • Managed documentation of patient logs for health assessments.

Education

Associates Degree -

Seattle Central College
Seattle, WA

Washington State Licensed Esthetician -

International Beauty Education Center
Spokane, WA
12.2024

Certified Nursing Assistant - undefined

NewTech Center
Spokane, WA
05.2013

High School Diploma - undefined

Joel E. Ferris
01.2013

Skills

  • Problem-solving
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Customer relations
  • Time management
  • Team building and leadership
  • Attention to detail
  • Goals and performance

References

Liz Gramling

Manager, Lush Cosmetics

egramling@lush.com

(509) 591-1325

Marley DuMay

Former Manager, Lush Cosmetics

marleydumay@lush.com

(813) 395-3625

Timeline

Assistant Store Manager

Lush Cosmetics
09.2022 - Current

Administration Assistant

Urban Dental Company
04.2019 - 07.2021

CNA

Touchmark Retirement Community
05.2013 - 09.2016

Certified Nursing Assistant - undefined

NewTech Center

High School Diploma - undefined

Joel E. Ferris

Associates Degree -

Seattle Central College

Washington State Licensed Esthetician -

International Beauty Education Center
Shawnts Smith